Valley Auto Repo

Reviews

5.0 out of 5 5.0
8 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    January 16, 2018

    Good response with emails regarding questions I had on a particular car. The car dealership has some good bargains that are well below Kelly Blue Book... value. I liked shopping on their web site.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 14, 2018

    Good response to my email inquiry. Discussed car of interest. Did not go to car dealership. Only talked to sales representative over the phone., good... customer service.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 14, 2014

    Me and my girlfriend didnt actually bought a car at this place but information and customer service left us in a very good mood afterwords! We left the... place happy and they even told us other places where we can find a better deal!! Thank you!!

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    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    thank you very much!!! sorry you did not buy the car from us!!!

  • 5.0 out of 5
    March 5, 2016

    I purchased a used car from this dealer couple days ago, the car is working good, a got a good deal and it really showed that they did their best to get... me a good deal. the facilities are ok but the customer service was great specially a Hispanic lady who's name I don't really remember. Happy customer. Over all an amazing experience from this dealer will definitely recommend it.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 25, 2016

    went into this dealership looking for a great car to finance, they helped me with 1000 down and monthly payments when my credit was not that good. and... the car runs great...thanks dina and robin for help me out in my time of need...

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    3.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    May 3, 2015

    I was at cars.com checking used vehicles online and I found one that brought my attention so I took the adress and I went to the dealer and when I got... there the vehicle was not there but they had the information about the car. It was being repaired somewhere else so I left my phone number my name, and ask them to give me a call soon as the car was ready, for the just in case I left my email address too. so far is being 3 weeks and I don't know if the vehicle is being fixed sold out or maybe no longer exists .so customer service was good but not having the vehicle in there I think that was not very good when somebody advertised a vehicle they got to have it or either not advertise.am still waiting!

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    2.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    hello sorry for the late reply, also sorry we never got back to you, im guessing you had talk to a iris who worked here, once again so sorry about tha...t, and fyi she is no longer with us!!!

  • 1.0 out of 5
    April 14, 2014

    My friend and I went to this dealership in response to an ad we saw for a truck. Twenty minutes before going I called to make sure the truck was still... there. A lady answered the phone and said that it was. Twenty minutes later, we got there and the truck had mysteriously disappeared. There were about 3 other people in the office working besides the lady. A guy behind a desk, who looked like he as the owner or manager, was eating salad and spaghetti. He said that they lent the truck to a customer and that it would be back in about a week. I asked him why they would lend out a truck that they had on sale? He said that they like to treat their customers well. He said they have another truck that was available for almost twice the amount as the truck we were looking for. He said we could put the amount of the truck we wanted as a down payment on this newer truck! We just left. About 3 hours later, I got a voicemail message from the lady at the dealership saying that the truck was back. I didn't even bother returning the call. I will never shop at this dealership again.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We apologize for your bad experience, I remember this happening, we did call you to let you know the car was back at the lot,that is the best we can d...o. We can't promise the car will be here at the moment you come without a firm appointment, cars are moved all the time for detailing, smog, customers in need etc.We hope to have the opportunity to earn your business in the future. Best regards.

  • 4.0 out of 5
    September 4, 2013

    They were very helpful and informative. Felt secure and sure I was getting the best from the best

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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    thank you very much for the great review, how is the car!!!

Valley Auto Repo

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