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Hilton Head BMW

(1,227 reviews)
Visit Hilton Head BMW
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (866) 534-1047 (866) 534-1047
Used (843) 949-4220 (843) 949-4220
Service (866) 536-1720 (866) 536-1720

Reviews

(1,227 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hilton Head BMW from DealerRater.

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Great service writers .

Great service writers .. .. wait times can be lengthy due due it always seeming to be busy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a great experience with Kobey.

Had a great experience with Kobey. She was very patient and understood my "wants". Was very quick to respond to emails and questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Had a wonderful sales experience with Mya.

Had a wonderful sales experience with Mya. She was friendly, attentive, and very helpful. We negotiated a very fair trade on a new BMW, and I left with a new car on order. This may have been the most pleasant sales experience I've ever had in many years of buying and selling cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Consistent professional, quick service.

Consistent professional, quick service. Love the car repair videos. Advisor was super nice and accommodating. Prices are the same as anywhere else in off brand shops but quality and service are much better

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing service at this dealership.

Amazing service at this dealership. Stephen was great and they addressed my service with quality and professionalism. Even sent me a video of my car and what they looked at. Top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Casey was great!

Casey was great! Work was done on time and reasonably priced. Car back in top notch shape and clean to boot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Team work!

Great Team work! Excellent job, fast service! Just as needed! Thank you! bluffton- Hilton Head BMW

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

As a BMW owner since my 1986 528e, I have seen many

As a BMW owner since my 1986 528e, I have seen many dealers. Hilton Head BMW is always looking to improve customer experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Service was awesome as usual!

Service was awesome as usual! Quick and thorough! Only Dealership I will use within 200 miles!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Scott, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Excellent!

Excellent! Kristen took great care of me and my repair issue. Gave me assistance on cost by using available service coupons and was responsive to my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.