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Hilton Head BMW

(1,245 reviews)
Visit Hilton Head BMW
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (866) 534-1047 (866) 534-1047
Used (843) 949-4220 (843) 949-4220
Service (866) 536-1720 (866) 536-1720

Reviews

(1,245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hilton Head BMW from DealerRater.

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Great service writers .

Great service writers .. .. wait times can be lengthy due due it always seeming to be busy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Amazing service at this dealership.

Amazing service at this dealership. Stephen was great and they addressed my service with quality and professionalism. Even sent me a video of my car and what they looked at. Top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hilton Head BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

Had a wonderful sales experience with Mya.

Had a wonderful sales experience with Mya. She was friendly, attentive, and very helpful. We negotiated a very fair trade on a new BMW, and I left with a new car on order. This may have been the most pleasant sales experience I've ever had in many years of buying and selling cars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Casey was great!

Casey was great! Work was done on time and reasonably priced. Car back in top notch shape and clean to boot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Great Team work!

Great Team work! Excellent job, fast service! Just as needed! Thank you! bluffton- Hilton Head BMW

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

As a BMW owner since my 1986 528e, I have seen many

As a BMW owner since my 1986 528e, I have seen many dealers. Hilton Head BMW is always looking to improve customer experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

Service was awesome as usual!

Service was awesome as usual! Quick and thorough! Only Dealership I will use within 200 miles!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Scott, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Excellent!

Excellent! Kristen took great care of me and my repair issue. Gave me assistance on cost by using available service coupons and was responsive to my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Excellent service from Kristen Rismiller!

Excellent service from Kristen Rismiller!! As usual she takes care of everything and always has answers-for example i didn?t realize I had automatic dimming feature on my headlights. She always has a lot of kindness and patience. Thank you Kristen!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Deborah, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

Lindsay, was my service adviser.

Lindsay, was my service adviser. She did a great job checking me in and with the Great team in the service department got me on back on the road quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! Thank you again, and have a fantastic day!