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Hilton Head BMW

(1,080 reviews)
Visit Hilton Head BMW
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (866) 534-1047 (866) 534-1047
Used (843) 949-4220 (843) 949-4220
Service (866) 536-1720 (866) 536-1720

Reviews

(1,080 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hilton Head BMW from DealerRater.

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Pleasure from start to finish.

Pleasure from start to finish. Completed work on a timely basis. Took time to explain all procedures

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Took it in for a mid year oil change.

Took it in for a mid year oil change. Couldn't beat the price. Service was fast and easy. It was worth it just for the car detail. Thanks again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are delighted we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

My experience with Casey in service was outstanding.

My experience with Casey in service was outstanding. From my initial contact through every step of the process, Casey delivered. I recently moved to SC from Massachusetts and this was my first experience with your dealership. Thanks to Casey, you have earned a loyal customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Hilton Head BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

Very good service and support for all sales and services

Very good service and support for all sales and services they have provided to me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! Feel free to reach out to us if you need anything. Have a wonderful day.

Casey and the service staff are absolutely fantastic!

Casey and the service staff are absolutely fantastic! The technician was very thorough with my service which led to my car taking a little bit longer than originally thought. Casey was able to obtain a loaner car for me at the last minute to use for a day or two. This is not my first BMW, but this was the first 5 star experience I’ve experienced at a dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The service advisor did a wonderful job, keeping me

The service advisor did a wonderful job, keeping me informed, and handling all my needs. The service work was done quickly and for a fair price. Excellent experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi John, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Second from HHI BMW in the past year.

Second from HHI BMW in the past year. Outstanding customer service. Friendly, prompt and knowledgeable. Sean the salesman and Blake the sales manager were both outstanding. They found me the right vehicle for the right price. I’ll be a customer again when it’s time!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Scott, thank you for your kind review; we are happy to pass along your comments to Sean and Blake here at Hilton Head BMW! We hope you have a great day!

Service advisor was great.

Service advisor was great. Although it did take over 2 hours for a simple oil change

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bakpanor, thank you for your kind review; we are happy to pass along your comments to the team here at Hilton Head BMW! Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. Please contact us if there's anything we can do to make your next visit a 5-star experience for you. Steve Molthop, General Manager smolthop@hiltonheadbmw.com

Always attentive.

Always attentive. Fabulous people from sales, to finance, to service! Best dealership in town without question.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Great service and communication with all staff.

Great service and communication with all staff. Highly recommend to anyone in the Hilton Head area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!