Lynn Smith Chevrolet

Took my 2015 Chevy Trax in for a minor collision repair. From the begging process Tim my agent, made the process super simple and easy to understand. While... my vehicle was in the shop, Tim mainted communication with me, and would inform me about the status of the repairs, all the way until my vehicle repair was completed. A few days after I was experiencing some battery issues, and I assumed it had to do with the repairs, so I took it In and Tim went the extra mile to check health of my battery. I have to say I am very pleased with the service.

Everything was fine. I was a little disappointed that a car wash was not offered at the time of service. I know that many other dealerships offer this... service.

comfortable setting and easy to talk to sales representatives

good customer service. Friendly and knowledgeable staff and timely work. Jennifer was very nice to work with and would recommend her to anyone else looking... for work to be done

The Sales Person worked with me quite a bit in obtaining a price between us that both could accept. I was optional about purchasing a new Truck but after... the price fell into a reasonable number, I was encouraged to make the deal. Justin (Sales) went out 100% to make the sale a memorable event. Usually when a sale is made at any Car dealer the necessities stop and get you out the door. But, at this dealership, I was very impressed with the way it was handled and even brought the truck to my home. Can you beat that? So, yes...very pleased with Lynn Smith Dealership and the sales Team. People make up the reflection of any Dealership and good people to represent is a thing that some Dealerships don't understand. So rest assured that These people are the core of Lynn Smith representation.

I have nothing but praise for John. Every Chevrolet I have bought from him has been great. I there is any problem, he will make sure it is taken care... of by himself or he will find someone who can help. John handles me in a professional manner every time I walk into the dealership. Anyone who says other wise, has never given John a chance to help them. I have referred any people to him with nothing but praise from them about how the were handled.

Going on vacation & A/C going out. LSC provided me with a loaner while being serviced. Came back from vacation, Tahoe fixed & Cleaned. Excellent experience!... Highly recommend!

I had the misfortune of going to this dealership this past weekend for something as simple as an oil change. I do not believe my oil changed in my oil... light is not reset. I try to complain to the general manager, who says his name is John Willis, and he blew me off completely. He was unprofessional, he was ignorant, he was rude and I believe he???s a racist. Instead of helping me with my complaint about the service he thought it better to escalate the situation by trying to antagonize me when his arrogant attitude, smart mouth and even hung up the phone in my face three times. Oh he also challenged me to a fight, yes I am a female but he still felt that appropriate. Had the nerve to tell me I can come and see him if I didn???t like what he had To say. Never in my life have I been treated with such disrespect. This man is no more ready for management then he is to walk on the moon. It???s people like that then give Dee some places a bad name and reputation and they also divide this country with the racist attitudes and implications. I would never recommend my dog go to Lynn Smith Chevrolet in Burlison Texas. That???s just the truth of the matter

Great experience. Tommy the salesperson was new but very initiative to my needs and concerns. Chasity the finace manager was incredibly efficient and... thorough in explaining all the documents. World-Class experience.

There were issues with car that were promised to be fixed. They have yet to fix issues and will not return my calls. Used car Manager Craig Riggs did... call me and personally told me he would fix problems and make this deal good. He now will not return my calls. The dealership even had the audacity to call me and try to sell me insurance! I told the salesperson about the issues and he said he'd pass along to GM. Still not resolve and or contact. The sales woman Amy will. It even take my calls anymore. Buyer beware.