Reviews
The people at Jeff Haas Mazda, especially Juana, made my
The people at Jeff Haas Mazda, especially Juana, made my purchasing a new car truly pleasant. As a foreigner who recently moved to Houston, I couldn't have asked for better service. They made the entire process very easy and gave me a very great deal. I'm absolutely loving my Mazda!
The people at Jeff Haas Mazda, especially Juana, made my
The people at Jeff Haas Mazda, especially Juana, made my purchasing a new car truly pleasant. As a foreigner who recently moved to Houston, I couldn't have asked for better service. They made the entire process very easy and gave me a very great deal. I'm absolutely loving my Mazda!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review, Liliana! We're happy to hear that Juana and our team at Jeff Haas Mazda made your car purchasing experience so pleasant. It's great to know you're loving your new Mazda. We appreciate your kind words and hope to see you again soon. Sincerely, The Jeff Haas Mazda Team
My daughter had a 2021 Mazda CX 5.
My daughter had a 2021 Mazda CX 5. We went in to see about getting her a.extended warranty on her 2021 and see if she could make monthly payments but we were not able to do it so my daughter purchased the 2025 Mazda CX. Able to get the monthly payments to be the same as the 2021 was. So now my daughter got a new car and the extended warranty. And plus we had to do something to get my daughter’s x-husband name off the 2021. We tried refinancing the 2021 many different times to take his name off and was not able to. So getting a new car for my daughter was really the only way we were able to get her x-husband name off the car. The staff that we work with at Jeff Haas Mazda were very nice and helpful.
My daughter had a 2021 Mazda CX 5.
My daughter had a 2021 Mazda CX 5. We went in to see about getting her a.extended warranty on her 2021 and see if she could make monthly payments but we were not able to do it so my daughter purchased the 2025 Mazda CX. Able to get the monthly payments to be the same as the 2021 was. So now my daughter got a new car and the extended warranty. And plus we had to do something to get my daughter’s x-husband name off the 2021. We tried refinancing the 2021 many different times to take his name off and was not able to. So getting a new car for my daughter was really the only way we were able to get her x-husband name off the car. The staff that we work with at Jeff Haas Mazda were very nice and helpful.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We’re happy to hear that your daughter was able to purchase the 2025 Mazda CX-5 and secure the extended warranty with monthly payments that worked for her. It’s great to know that our team at Jeff Haas Mazda was able to assist you during this process. We appreciate your kind words and hope to see you both again soon. Sincerely, The Jeff Haas Mazda Team
No problems with the dealership and service department.
No problems with the dealership and service department. Will keep coming back for my service.
No problems with the dealership and service department.
No problems with the dealership and service department. Will keep coming back for my service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We’re thrilled to hear that you had a great experience with our service department at Jeff Haas Mazda. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, The Jeff Haas Mazda Team
I had a great experience with Juana when purchasing my
I had a great experience with Juana when purchasing my Mazda3 Hatchback. From the test drive, to the vehicle accessories manager, to going over the features, the entire process was well organized!
I had a great experience with Juana when purchasing my
I had a great experience with Juana when purchasing my Mazda3 Hatchback. From the test drive, to the vehicle accessories manager, to going over the features, the entire process was well organized!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Henry! We're happy to hear that you had a great experience with Juana while purchasing your Mazda3 Hatchback. It’s fantastic to know that the process was well organized and that you enjoyed the test drive and feature walkthrough. We appreciate your feedback and look forward to serving you again at Jeff Haas Mazda! Sincerely, The Jeff Haas Mazda Team
I had an amazing experience at Jeff Haas Mazda.
I had an amazing experience at Jeff Haas Mazda. Colby was our salesman and Javi was our finance guy, and both of them were outstanding. They listened to what we needed, worked hard to get us exactly where we needed to be on our payments, and never made us feel pressured at any point. Their customer service was excellent from start to finish. I highly recommend both Colby and Javi if you’re looking for a smooth, stress-free car-buying experience!
I had an amazing experience at Jeff Haas Mazda.
I had an amazing experience at Jeff Haas Mazda. Colby was our salesman and Javi was our finance guy, and both of them were outstanding. They listened to what we needed, worked hard to get us exactly where we needed to be on our payments, and never made us feel pressured at any point. Their customer service was excellent from start to finish. I highly recommend both Colby and Javi if you’re looking for a smooth, stress-free car-buying experience!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We're pleased to hear that you had an amazing experience at Jeff Haas Mazda with Colby and Javi. It’s great to know that they listened to your needs and provided excellent customer service throughout your car-buying journey. We appreciate your recommendation and look forward to welcoming you back for your next visit! Sincerely, The Jeff Haas Mazda Team
I can’t say enough about the folks at Jeff Haas Mazda.
I can’t say enough about the folks at Jeff Haas Mazda. They offer something way more than cars. They offer mobility. No matter what your mechanical issues may be and they are few with Mazda, they always take care of it that day or provide a courtesy vehicle. In Houston you are effective stranded without a vehicle. Jeff Haas Mazda has never let me down. The folks there are the nicest, caring group I have encountered in the customer care business. I would highly recommend buying your next vehicle here and having the support of this wonderful group of people.
I can’t say enough about the folks at Jeff Haas Mazda.
I can’t say enough about the folks at Jeff Haas Mazda. They offer something way more than cars. They offer mobility. No matter what your mechanical issues may be and they are few with Mazda, they always take care of it that day or provide a courtesy vehicle. In Houston you are effective stranded without a vehicle. Jeff Haas Mazda has never let me down. The folks there are the nicest, caring group I have encountered in the customer care business. I would highly recommend buying your next vehicle here and having the support of this wonderful group of people.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We truly appreciate your feedback and are thrilled to hear about your positive experiences with the team at Jeff Haas Mazda. Providing exceptional service and ensuring our customers feel supported is our top priority. We look forward to assisting you again in the future, and we appreciate your recommendation! Sincerely, The Jeff Haas Mazda Team
Great experience with Jeff Mazda: fair price, good
Great experience with Jeff Mazda: fair price, good discount, honest dealer, smooth process, very happy with my new car.
Great experience with Jeff Mazda: fair price, good
Great experience with Jeff Mazda: fair price, good discount, honest dealer, smooth process, very happy with my new car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're delighted to hear that you had a great experience with Jeff Haas Mazda. It's fantastic to know you found our pricing fair and enjoyed a smooth process. We're glad you're happy with your new car and appreciate your kind words about our honesty. We look forward to assisting you again in the future! Sincerely, The Jeff Haas Mazda Team
Happy with my choices and enjoying my new car.
Happy with my choices and enjoying my new car. Kennith was very personable and patient.
Happy with my choices and enjoying my new car.
Happy with my choices and enjoying my new car. Kennith was very personable and patient.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're delighted to hear that you're happy with your new car and that Kenneth provided you with a personable and patient experience. At Jeff Haas Mazda, we strive to make every visit enjoyable, and it's great to know we succeeded with you. We look forward to seeing you again soon! Sincerely, The Jeff Haas Mazda Team
Cuong Nguyen displayed extremely dishonest sales
Cuong Nguyen displayed extremely dishonest sales practices during my visit. He attempted to get me to sign for a vehicle at a price significantly higher than what we had agreed upon. It felt as though he assumed I wouldn’t notice because of my age, which is both disrespectful and unprofessional. It’s disappointing to encounter this kind of behavior, and I want others to be aware so they can protect themselves from similar tactics.
Cuong Nguyen displayed extremely dishonest sales
Cuong Nguyen displayed extremely dishonest sales practices during my visit. He attempted to get me to sign for a vehicle at a price significantly higher than what we had agreed upon. It felt as though he assumed I wouldn’t notice because of my age, which is both disrespectful and unprofessional. It’s disappointing to encounter this kind of behavior, and I want others to be aware so they can protect themselves from similar tactics.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We acknowledge your review and are currently looking into the events you’ve detailed.
Juana was an exception sales person.
Juana was an exception sales person. She was very knowledgeable about the CX-90. I will definitely use her again.
Juana was an exception sales person.
Juana was an exception sales person. She was very knowledgeable about the CX-90. I will definitely use her again.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Kelly! We appreciate your feedback about Juana and are glad to hear she was able to provide you with exceptional service regarding the Mazda CX-90. We look forward to seeing you again at Jeff Haas Mazda for your future needs. Sincerely, The Jeff Haas Mazda Team