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Winchester Mitsubishi

(1,246 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 6:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Everyone has been very helpful and polite!

Everyone has been very helpful and polite! They always check in on you to let you know where they are and how much longer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They have a early Tax time program

Highly recommend Winchester Mitsubishi. We used there early tax time program to purchase our vehicle today. We had to pay on our taxes today and that's it. The payment isn't as high as we expected. The staff was friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

They approve uber drivers

We had a great experience at Winchester Mitsubishi. I was honestly shocked that we were able to get into a vehicle with my credit history. I am a uber driver and have had issues getting approved anywhere because I'm "self-employed". I was able to get into a very nice vehicle and a payment lower than expected.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Angel Dinges, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Winchester Mitsubishi. We hope to be of service to you again in the future. Best wishes, Winchester Mitsubishi

Nice vehicles!

We went to Winchester Mitsubishi on Christmas Eve and test drove a Jeep. We were able to keep the vehicle during the Holiday weekend. We had it looked over and everything is in great condition. Super Excited about our jeep.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Melissa Barrett! We're so happy we were able to help you out! We hope you have a great day!

This is my 8th new car, and by far, the best experience

This is my 8th new car, and by far, the best experience yet! The team made everything go smoothly and I would highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bryancornell, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!

Garbage dealership who bait and switches prices listed on

Garbage dealership who bait and switches prices listed on their website. Never go here very sketchy dealership. They were going to let me sell my truck and then show up to the dealership knowing I had no truck. The only reason I noticed is that they increased the price 2k on the website and contacted them about it. They then shared that the price was even higher than that. Even when sending in a credit application, I was contacted by a sales rep? He explained the terms of said loan and then the director of sales said he had no idea what he was talking about and said he was a “internet worker” why does a internet worker have access to my finances? Again I can’t express this enough. Garbage dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jp2000, we regret your most recent visit with us was not up to the standards we strive for. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (540) 686-7845. We look forward to hearing from you.

Great first time buyer programs

We purchased our sons first vehicle at Winchester Mitsubishi. We were surprised at the low interest rate we were able to get with the first time buyer program they offer. We highly recommend Winchester Mitsubishi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mary Willis, thank you for the high star rating! We hope you have a great day!

Horrible dealership, drove 5hrs to purchase a truck that

Horrible dealership, drove 5hrs to purchase a truck that they sent me info including price twice , $27899 gave me $13500 equity in my vehicle somehow came up to $25000+ out the door which means over $38500 purchase price with no warranty or service agreements extra , just the vehicle and dealer fees. On top of this vehicle had damage to rear end ( bumper crushed )in on one side to the point of body damage that was not disclosed. Totally baited me with a price and switched once I’d driven 620 miles round trip.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Mab71, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (540) 686-7845.

Consumer response

Want to serve people better quit deceiving people with the price on your website. The vehicle I was interested in is still on your site for $27899 and you have no intention of selling it for this. You upped the price to the mid 30s on me after letting me drive 300 miles one way.

Great mechanic!

Great mechanic!!! (John). Very helpful and ready to explain anything I wasn’t sure of. Front desk helpful and professional. Would definitely suggest and will definitely be returning!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Anastasiaallen2002, thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Great low rates

We searched everywhere for a Mitsubishi Outlander. We specifically asked for a fully loaded Outlander, we visited several locations. We could not get the price or payment we were looking for. We visited Winchester Mitsubishi and they were able to get us a very low interest rate with the specific vehicle we were looking for. I highly recommend Winchester Mitsubishi.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jc Creasey, we appreciate you taking the time to leave us this feedback. Jc Creasey, thanks for taking the time to leave a review.