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Winchester Mitsubishi

(1,246 reviews)
Visit Winchester Mitsubishi
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm Closed
Sunday 11:00am–4:00pm Closed
New (540) 486-5082 (540) 486-5082
Used (540) 409-5878 (540) 409-5878
Service (540) 409-4235 (540) 409-4235

Reviews

(1,246 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

We recently had our vehicle serviced with Winchester Mitsubishi. We are part of the Lifetime warranty diamond club. The service was fast and the oil change was free. The staff is always very nice and accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Linsey Jackson, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

I got in with a service appointment right away.

I got in with a service appointment right away. However when they checked my car out they missed the wipers. They were totally gone and needed replaced badly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

201lbuck, we're glad you had such a wonderful experience with us! 201lbuck, thanks for taking the time to leave a review.

Great Customer Service, helped with my needs and the

Great Customer Service, helped with my needs and the better meant of the vehicle. Grateful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

Katie was very understanding and accommodating.

Katie was very understanding and accommodating. When there were obstacles, she solved them quick and efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Msalyers109, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

Great customer service!

Great customer service! Honest work done. I appreciate a place I can trust for my automotive repairs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Robinette Rippey, we're glad to hear you enjoyed your visit. We can't wait to see you again, have a great day.

Very nice to deal with, salesman was very helpful for me

Very nice to deal with, salesman was very helpful for me to test drive many cars to make my decision.wasnt pressuring,was wanting me to be satisfied with the car I chose. Their warranty is a great selling point also. I would definitely recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Jsrg4, we really appreciate your positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

EXTREMELY HAPPY!

We moved to Front Royal Va last month. We lived in PA. We searched everywhere for a vehicle before we left. We moved to VA in a Uhaul with hope that we would find a vehicle when we got to VA. I heard a lot of good things about Winchester Mitsubishi having programs for damaged credit. We went to Winchester Mitsubishi with $300. When we got there everyone was very nice and they were able to put us into a very nice vehicle with 3rd row seating. I am very thankful and would recommend this dealership to the world.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Margaret Mason, we're happy you found our staff to be so supportive during your experience here at Winchester Mitsubishi. We hope to be of service to you again in the future. Best wishes, Winchester Mitsubishi

They are Super professional and very helpful.

They are Super professional and very helpful. very great service overall.Thank you for your professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Ysfrangieh, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Winchester Mitsubishi

Good place for first time buyers

I had a great experience with Winchester Mitsubishi. I took my son to this dealership to get into a reliable used vehicle. We were able to find a very nice Pre-owned Outlander. He is a first time buyer and still has a low payment

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your positive review about your recent experience with us!

Good service I recommend this place for inspections and

Good service I recommend this place for inspections and small fix like tires and others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Juangd79, thank you for your kind review; we are happy to pass along your comments to the team here at Winchester Mitsubishi! We hope to see you soon!