Very impressed with the service. Barris and Robert helped me with purchasing my new car. Both men provided straight honest answers with exceptional service. I highly recommend visiting this dealer if you are shopping for a car.
I recently got a Lexus LS 430 from Payless Auto Sales and the experience was exceptional. The car was in great shape and both gentlemen Barris and Robert were eager to help me out with all my requirements and questions. This dealer is first on my list to recommend to friends and if I'm in need of another car.
Great Experience 5Star experience!
I cannot say enough about James, Robert and staff. Got me approved in minutes! I'm driving a car I've wanted for quite some time. The car was exactly as advertised. No hard sale at all. They were just as happy for me as I was. I'm buying from them for now on. A customer for life!
Hi Rayce, It is great to hear you are happy with our service and our car! Enjoy your new car and visit us anytime, will be glad to see you again.. Hope to continue our business in the future. Thanks,
Payless, Awesome Customer Service
I am in Customer Service business, where I have used to please customers. I thought I am pretty good what I am doing... Just bought 2014 Porsche Cayenne from Payless. I sent my details to them while driving with Uber from LongBeach and during my Uber trip to Santa Monica professional team at Payless took care of the paper work. I was driving my Porsche within 10 minutes of my arrival . If you have a choice, do not hesitate a second to trust whole team of Payless. I know where I go to buy my next car. Thank you guys!! Walter and his happy family.
Hi T. Walter, thank you so much for this great review! We are glad to hear that you are happy over all with the service.. You are a member of Payless Auto Family:) Please visit us anytime and will be glad to see you.. Enjoy your new vehicle, greetings from Payless..
This dealer rocks...!!!!
I'm a 53yr old male and raised 4 kids, so I've bought a few vehicles in my life. By far this car purchase was the most pleasant experience I've ever had. The car I bought was exactly as advertised and in excellent condition. I showed up at 2:30pm and was driving away in my new car in 90 mins. The entire staff was awesome, professional and super friendly. Without a doubt I felt like they cared about me did everything possible to make me feel very comfortable. I drove 2hrs to get to their lot and I'd recommend to anyone, check out Payless before you buy...they totally rock...!!!
Hi Steve thanks so much for your warming comment! You made our day.. Our first priority is a good customer service and we are glad that you left our dealership happy! Please visit us anytime and will be glad to offer you a coffee:) enjoy your car.. hope to see you in the future!
Great car, great experience at Payless Auto Sales
Was on Cars.com, saw the perfect vehicle at Payless Auto Sales. Texted them and got a quick response from Rana. Made an appointment. When they showed me their '07 CLS550 MBZ, I couldn't believe my eyes, as it was even more perfect than the photos. Made the deal, Robert got me financing, and headed home. A day later, the warning light for the alternator came on while I was driving on I-10. Pulled over, called Rana, who arranged not only a tow back to their shop, but a very nice MBZ C- class loaner! Two days later I had my beautiful car back! Here's the good part: Robert and Rana covered everything, a $1,000. alternator, a $400. tow, and the sweet C-class loaner. Guess where I'll go for my next car? Robert, Rana, & Payless Auto Sales! Rob Z
Dear Robert, Thank you very much for your review. Customer satisfaction is our number one priority! We are glad to hear that you are happy with your car. Please visit us whenever you have time for a coffee, tea.. It was nice to meet you, enjoy your car:)See you next time!
Top Rate Customer Service
In my many years on this planet I have visited many of these what I would call - "small community independent auto dealers". Often times they are "manned" by just one person and I of course understand that. That seems to often lead to the salesperson not being able to particularly accommodate any one customer. Here at Payless Auto Sales that was not the case. Even though Rana was at the time of our visit the only one there she happily moved many cars to give us the chance to better see, inspect, and test drive a car that was "buried" many rows back in the last row of a small and tightly parked lot. She was fast and efficient, and also accommodated other customers at the same time. While I did not make a purchase that day, If I had found a vehicle that more closely fit what I was looking for I am sure that the rest of the buying process would have been a pleasure as well.
Hi Steve, Thank you very much for your kind review. I am really glad to hear that and you made my day! We do our best to make our customers happy.. Hope to see you soon, have a wonderful weekend..
An truly enjoyable experience!
I had been researching different cars online for a couple weeks before I found a sweet looking Camaro with low mileage. I proceeded by requesting more information online, receiving a prompt response from Robert. He answered all my questions honestly and there was never any sense of deceit that you find from many salesmen who are trying to squeeze every dollar out of you. The next day, I showed up to look at the car and Robert literally had me driving off the lot in my toy within an hour. He even called the bank to negotiate a lower interest rate for me, which was awesome. It was hands down the best car buying experience in my life and I highly recommend checking this place out if you are in the market for a used car.
Thank you very much for taking time to leave this great review of your experience with us. We appreciate your business and will be glad if you visit us whenever you have time..
Outstanding and a enjoyable car buying experience!
Robert you and your assistant Rona, made my car buying experience a pleasure. I will recommend to everyone, that, if they want the best car deal, toppled with the highest professional courtesy and help in car selection, stop in and see you guy first! My 2009 MB 350 ML, is everything and even more than what you advertised......thanks again! Charles N.
Hi Charles, Thank you very much for your kindly review! It is a pleasure for us to serve our customers good service.. Visit us for a coffee when you have time.. Enjoy your car!
Great service !
Excellent service! I now have a reliable vehicle after many months of searching. Not only did I get a good deal but their customer service was astonishing, welcoming and down to the point! Would definitely recommend to others.
Hi Selman, Thanks for your review. Please visit us when you have time. Enjoy your car..