[{"id":316568,"personPtyId":52069833,"firstName":"Ian","lastName":"Azzopardi","titleText":"Sales Manager","emailTxt":"ian@dunningsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15422/employees/b77bee9e5b84.jpg","drDealerId":15422,"dealerEmpStartDtUtc":"1433116800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":537793,"firstName":"Nathan","lastName":"Taylor","titleText":"Sales and Leasing Consultant","shortBioText":"Hello, my name is Nathan! I am from Woodhaven, MI; but I currently live in Pittsfield Township. I am a 1-year veteran of the United States Navy and a 6 1/2 year veteran of the U.S. Army (82nd Airborne Division). As a veteran, I believe in honesty, integrity and commitment to the satisfaction of my customers needs and wants. Outside of work, I play hockey on three different teams and I am the happy father to a young rescue cat, Admiral Whiskers! Come on in and let me handle your experience! \r\n\r\n\r\n By the way, \r\n\r\n With me, one option will be an entire online purchase experience. You can pick out a new or Certified Pre-owned vehicle and customize your deal from start-to-finish, 100% online! This usually works well if you don't have a ton of spare time. Regardless, let me handle this for you!","emailTxt":"nathan@dunningsubaru.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15422/employees/54220d1e9d83.jpg","drDealerId":15422,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"1504224000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":254005,"personPtyId":43400908,"firstName":"Amy","lastName":"Connor","titleText":"Sales Consultant","emailTxt":"amy@dunningsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15422/employees/6ecd64904596.jpg","drDealerId":15422,"dealerEmpStartDtUtc":"1354320000","industryStartDtUtc":"1354320000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":316569,"firstName":"Zach","lastName":"Dunning","titleText":"Sales Manager","emailTxt":"zach@dunningsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15422/employees/e870804486da.jpg","drDealerId":15422,"dealerEmpStartDtUtc":"1220227200","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":253999,"firstName":"Pat","lastName":"Murdock","titleText":"Love Encore Delivery Specialist","emailTxt":"patrick@dunningsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15422/employees/728ba14a6870.jpg","drDealerId":15422,"dealerEmpStartDtUtc":"1249084800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":254007,"personPtyId":44049596,"firstName":"Joe","lastName":"O'Connell","titleText":"Service Manager","emailTxt":"joe@dunningsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15422/employees/1a3f948e129c.jpg","drDealerId":15422,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"775699200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":253994,"firstName":"Pete","lastName":"Van Buren","titleText":"General Sales Manager","emailTxt":"pete@dunningsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15422/employees/b09ee35ebdb8.jpg","drDealerId":15422,"dealerEmpStartDtUtc":"557452800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":316566,"firstName":"Brent","lastName":"McDermott","titleText":"Sales Consultant","shortBioText":"Buying a car can be a scary, stressful, and time consuming experience. I don't believe it should be this way. I believe in a \"hospitality first\" approach to sales. Finding the right car for my clients is a fun, friendly, and fast experience. Every day I do everything I can to help my clients leave happy.\r\n\r\nI believe in supporting local organizations and promoting a healthy lifestyle. For this reason, I sponsor PR Fitness, an Ann Arbor nonprofit organization that takes a \"kazein\" approach to running and life. My \"PR Fitness Extra Mile\" initiative generates thousands of dollars every year to help support the nonprofit and the charities it supports. \r\n\r\nWhen I'm not selling cars or running, I enjoy taking my golden retriever, Jasper, to the dog park, and enjoying the great outdoors. \r\n\r\n If you want your car buying experience to be friendly, fun, and fast, come say hello!","emailTxt":"brent@dunningsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15422/employees/710fd98a4a59.jpg","drDealerId":15422,"dealerEmpStartDtUtc":"1425168000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":537796,"firstName":"Clayton","lastName":"Danner","titleText":"Love Encore Delivery Specialist","emailTxt":"clayton@dunningsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15422,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":537783,"firstName":"Ben","lastName":"Medrano","titleText":"Finance Manager","emailTxt":"ben@dunningsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15422,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":644404,"firstName":"Mack","lastName":"Jubrael","titleText":"Sales Consultant","emailTxt":"mack@dunningsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15422,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":537787,"firstName":"Rich","lastName":"Holewinski","titleText":"Sales and Leasing Consultant","emailTxt":"rich@dunningsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15422,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":348697,"firstName":"Ryan","lastName":"Livingston","titleText":"Sales Consultant","emailTxt":"Ryan@dunningsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15422/employees/1330361dcf1c.jpg","drDealerId":15422,"dealerEmpStartDtUtc":"1462060800","industryStartDtUtc":"1420070400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":635996,"firstName":"Lowell","lastName":"Dunning","titleText":"Operations Manager","emailTxt":"lowelld@dunningtoyota.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15422,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":644402,"firstName":"Andrew","lastName":"Sielaff","titleText":"Sales Consultant","emailTxt":"andy@dunningsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15422,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":647954,"firstName":"Brad","lastName":"McCormick","titleText":"Admin","emailTxt":"bmccorm5@emich.edu","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15422,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":651492,"firstName":"Christopher","lastName":"Bazzel","titleText":"Sales Consultant","emailTxt":"cbazzel@dunningsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15422,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":537786,"firstName":"Darren","lastName":"Henry","titleText":"Sales and Leasing Consultant","emailTxt":"darren@dunningsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15422/employees/4e6148f37611.jpg","drDealerId":15422,"dealerEmpStartDtUtc":"1488326400","industryStartDtUtc":"1441065600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":644407,"firstName":"Nicholas","lastName":"Serdynski","titleText":"Sales Consultant","emailTxt":"nicholas@dunningsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15422,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":644408,"firstName":"Vegas","lastName":"Bailey","titleText":"Pawblic Relations Manager","emailTxt":"prmanager@dunningsubaru.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15422/employees/b09004ab69c3.jpg","drDealerId":15422,"dealerEmpStartDtUtc":"1585699200","industryStartDtUtc":"1585699200","certifiedEmployee":false,"deptDscrp":"Management"}]

Dunning Subaru

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

Dunning Subaru Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

10:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

10:00 AM - 3:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since October 2014

Dunning Subaru has been family-owned and operated for 32 years. We love to share our enthusiasm about Subaru's and belie

...

ve that the relationship that we establish with you today will thrive for years to come. We are confident that you will love your Subaru, too, and that we can help nurture that love with high-quality service and parts. There is a reason why Dunning Subaru is a premier new and used Subaru dealer for Metro. It is because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions, help you find the right new car, and can assist with financing.

"Experience the Dunning Difference"

Service

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
187 lifetime reviews. Includes reviews of Dunning Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 9, 2020

    Cross posting from my Google maps post because Mack is amazing -- First time Subaru purchase coming from a coastal city. Mack took care of us the entire... way without any pressure to rush into anything. I used to be in sales, and could immediately tell he seemed more interested and vested in getting the right fit for us above all else. He was knowledgeable and customer service went above and beyond what I expected. We valued comfort, long term reliability, and safety in the vehicle. Mack had a good sense of what we were looking for and selected a vehicle specific us. My wife, 3-year old, and I ended up loving it. I did a lot of research on various websites, with other Subaru owners, and ran any new questions and concerns with Mack to ensure I was getting what I needed. Many thanks Mack for helping out new family to the area prepare for their first Michigan Winter. Extremely happy with the value and overall experience with Mack and manager Ian. We'll be repeat customers. Top marks. Highly recommended to anyone considering a Subaru!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ian Azzopardi

    Sales Manager

    (5.0) 10 reviews

    Mack Jubrael

    Sales Consultant

    NOT RATED

  • 5.0 out of 5
    June 18, 2020

    Mack really knows his stuff. Very patient, professional & informative. Working with him was extremely reassuring that I was going to get the vehicle that... best suited my needs. He even came in on his day off to show me some models because he knew I was in a pinch. I highly recommend working with Mack!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Dunning Subaru

    Thank you so much for the kind review toward Mack! We really do appreciate your business.Thanks again!Lowell Dunning


    Worked with:
    Mack Jubrael

    Sales Consultant

    NOT RATED

  • May 28, 2019

    I had a wonderful experience at Dunning Subaru. The customer service was outstanding. I stopped by without an appointment on a very busy holiday weekend... and they did everything they could to spend time with me discussing my options to get the vehicle I wanted. Darren Henry, specifically, went out of his way to assist me with my car search. His energy and attitude on such a busy day made me feel like a valued customer.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Kristine! Thank you so much for taking the time to share this 5-star review! Sounds like you experienced the Dunning Difference. :-) We're glad to... hear you enjoyed your experience and that the customer service was outstanding - with Darren Henry especially! We appreciate your business and thank you for choosing Dunning!


    Worked with:
    Darren Henry

    Sales and Leasing Consultant

    NOT RATED

  • 5.0 out of 5
    June 13, 2020

    Amidst the COVID craziness, I had a wonderful experience. Andy set up my test driving experience flawlessly before I even arrived and was incredibly helpful... and knowledgeable about every car in the lot. He went above and beyond to meet my needs and was not pushy or aggressive in the slightest. My only complaint would be the texting system, as many of my texts did not deliver to the dealership.

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words! Andy is truly a great asset for us. We also appreciate your business! Thanks again! Lowell Dunning

  • 5.0 out of 5
    June 11, 2020

    I wrote a complaint review yesterday on the financial issue with Mack Jubrael. After today`s phone call, another way of paying the loan was provided, which... solve the financial issue. I found that I do not know how to delete or adjust my previous review. So I wrote this review to clarify it, hope people will not be influenced by my previous review, and have more communication during the purchase to avoid problems.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mack, thank you so much for your positive comments about Dunning Subaru! If you have any additional needs or questions, we will be more than happy ...to assist you! Safe travels!

  • 5.0 out of 5
    June 10, 2020

    I had a financial issue regarding how to pay the loans. After more clarification, it was solved. Overall, I recommend this dealer and the Subaru car. The... crosstrek is pretty stable on the highway, and I really enjoyed it.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Pricing
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 1, 2020

    WORST EXPERIENCE EVER!!!!! I bought a brand new, 2020 Subaru Legacy in December. It has been in the shop for repairs THREE TIMES already since then (needed... a new battery, a battery recharged shortly thereafter, and the wire harness replaced). They've given me a loaner car each time which is nice but for God's sake, I am a single mom with 2 kids in car seats. I've had to install and uninstall bith car seats every time! and on top of that, I have 3 jobs and this has caused me to miss work 1 day and have to go grand extreme lengths to find another vehicle until Monday when the shop opened and I could get a loaner another day. ON TOP OF THAT....guess what??? This time, the loaner car they gave me HAD MICE!!! You read that right. MICE. I caught and disposed of one, but who knows if there are others. THEY CHEWED AND POOPED all over my kids car seats. this was on Friday when I called so only the call center people were in. They contacted a manager, Joe, who called back, made a big deal about how he was at home and just responded by saying "So what do you want me to do about it?" are you kidding me????? He said no one could go in today to switch the rental car, but he would call me if someone could exchange it for me Saturday, otherwise I'm stuck with mouse car and driving my kids around in mouse feces until Monday. NEVER DO BUSINESS HERE.

    1.0 out of 5
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    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 17, 2020

    We had issues communicating initially, but they really should exceptional customer service hopping to it in resolving my concerns promptly. They went above... and beyond the call of duty.

    1.0 out of 5
    Customer Service
    1.0 out of 5
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    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Joe O'Connell

    Service Manager

    NOT RATED

    Lowell Dunning

    Operations Manager

    NOT RATED

  • 1.0 out of 5
    March 9, 2020

    I bought the Subaru Anytime maintenance plan from them and renewed it every 2 years, but 1.) they did not do the major maintenance Subaru recommended/required... at the 30-month and 2.) they lied about the coverage of the maintenance plan and tried to "make" money from me!

    1.0 out of 5
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    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Dunning Subaru

    Sun, please give me a call in regard to this issue. Our customer's complete satisfaction is our goal.Thank you! Lowell Dunning 734-622-9103


    Worked with:
    Joe O'Connell

    Service Manager

    NOT RATED

  • 5.0 out of 5
    January 22, 2020

    I have worked with Nick multiple times, and he never disappoints. Incredibly prompt and professional with all aspects of the buying process, friendly and... personable every time I have called or meet with him at the dealership. Will definitely be going to see him for the next one again.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Dunning Subaru

    JM,Thank you for your kind words regarding Nick. He really is a great employee and are blessed to have him.Also, Congrats (and thanks) on the purchas...e of your Subaru!Best Regards,Lowell Dunning

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