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Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Dunning Subaru Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

10:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2014

Dunning Subaru has been family-owned and operated for 25 years. We love to share our enthusiasm about Subaru's and belie

...

ve that the relationship that we establish with you today will thrive for years to come. We are confident that you will love your Subaru, too, and that we can help nurture that love with high-quality service and parts. There is a reason why Dunning Subaru is a premier new and used Subaru dealer for Metro. It is because we provide quality automobiles at prices our customers can afford. Our knowledgeable staff will answer your questions, help you find the right new car, and can assist with financing.

"Experience the Dunning Difference!!!"

Service

Brake Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.7 out of 5 3.7
150 lifetime reviews. Includes reviews of Dunning Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 4, 2018

    Amy was very welcoming,professional and had a lot of patient with us.She explained everything in a way that even people who are technical challenged like... us,could understand every detail of the car,we could not have ask for a better sales person,very impressive!

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    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Dunning Subaru

    Kiki, we are so pleased you enjoyed your visit to Dunning Subaru! We will pass on your kind words to Amy about your experience with her. We are quite ...proud of her and we're so glad she was able to provide the help you needed. If you ever need assistance, please feel free to stop on by or give us a call. Have a wonderful day!


    Worked with:
    Amy Connor

    Sales Consultant

    (5.0) 12 reviews

  • 5.0 out of 5
    September 29, 2018

    I worked with Nate to lease a Subaru Forester. He was very patient and professional negotiating with me to reach a price I was happy with. The team... worked very hard to find me the model, color and packages I wanted in a dimensioning inventory at the end of model year.

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Dunning Subaru

    Thank you for sharing your positive experience with Nate and the rest of our team. We really appreciate your kind words! Feel free to reach out to us ...if you need anything else. Have a wonderful day!


    Worked with:
    Nathan Taylor

    Sales and Leasing Consultant

    NOT RATED

  • August 12, 2016

    i bought my outback at dunning subaru 2 years ago and the experience has been top notch from start to finish. my salesperson was wonderful, she was well... informed, patient and not pushy at all. exactly what i was hoping for. my service and upkeep experiences have always been professional, efficient, and timely. since my purchase, i've recommended dunning to everyone i know who is looking for a car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Beth, Thank you for your very kind words about Dunning Subaru! Every single one of our staff members try their hardest to make sure all of our c...ustomers leave Dunning Subaru with the best experience possible! We look forward to seeing you during your next visit! Your Friends at Dunning Subaru

  • 5.0 out of 5
    September 28, 2018

    I didn't end up buying a wrx from these guys but wanted to say salesman Richard holewinski did a great job answering all my ? S and corresponding... fast!

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brian, we are so pleased you enjoyed your visit to Dunning Subaru! We appreciate your kind words about Richard and will let him know what you've ...said. Please let us know if there is anything else we can do for you; we are more than happy to help!

  • 5.0 out of 5
    August 30, 2018

    My last visit to Dunning Subaru in Ann Arbor, MI was for service/repair of the drivers seat. The service advisors are very professional and courteous.... They recorded my issue and made a report. They gave me the number to SOA to call and ask for consideration of my issue. SOA and Dunning are going to help me out for a driver seat cushion repair. I will consider Dunning Subaru next time I buy another vehicle.

    5.0 out of 5
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    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time for letting us know about your positive experience with us. Your recommendation means so much to us and we'...re so happy to have earned it. Feel free to reach out to us if you need anything. Have a wonderful day.

  • 2.0 out of 5
    August 26, 2018

    I had a good purchase experience at this dealership but unfortunately their service department has been consistently frustrating. I had scheduled an appointment... over a week ago to have a faulty wheel bearing replaced. I had originally scheduled the appointment for a Saturday. About three days prior to the appointment I received a call from service representative 1 (for some reason I had to deal with two individuals since the rep who scheduled my appointment was not available when I arrived) suggesting I reschedule the appointment to following Tuesday as they would need most of the day to confirm the source of the noise and replace the bearing. I agreed to the reschedule and brought the car in Tuesday morning at 7:30 AM. At 4:30 in the afternoon I get a message from the rep. saying the texhincian just started his diagnosis and they would need to keep the car another day. I call the dealership back to tell the service rep that I will need the car Wednesday and will come in to pick it up before they close at 6:00 PM. She's not available (again) when I call so I leave a message with someone else. When I arrive to pick up the car service rep 2 spends about 10 minutes looking for my keys only to realize the car is on a lift after service rep 1 shows up and tells him. She then tells me I will need to leave the car overnight and I can purchase a rental for Wednesday while they take another day to diagnose and repair my car. I asked her when they actually stated to look at my vehicle and she responded, after some hesitation, that the technician had just started. I would have agreed to leave the car is they had offered to waive the rental fee. The car still had the wheels on it and was not instrumented so I know it hadn't been looked at. When I explained that I was frustrated that I rescheduled the appointment at her suggestion for another day and the car wasn't even looked at after nine hours her only explanation was that they were busy and didn't have time. She also denied that she suggested the reschedule appointment even though the e-mail invitation was from her! On a previous incident I had brought my car in for an oil change on a Sat without an appointment because their website said an appointment was not needed. I show up and the rep tells me I should have made an appointment but that they would try to fit me in. Four hours later, after sitting in their waiting room, the car is ready. It's clear to me that Dunning Subaru service either does not value their customers' time or has no ability whatsoever to manage their garage's work schedule. I don't plan on buying another vehicle from this dealer and will use a Toyota dealership for future service. It's too bad because I think their sales team does a good job but any goodwill they earn is destroyed by a terrible service department.

    1.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 16, 2018

    They did the paperwork on the wrong car, they found this our 4 days later. They called and wanted to switch out the car with the proper one, I said fine,... as long as the replacement is exactly the same. He assured me it was, when it was delivered to my home it was not the same, different interior color and no remote start. Sent the driver back with replacement car, they finally had to redo and refile all of the paperwork. They have no attention to detail, wrongly represent several things, sales manager is not an asset, in fact a detriment to customer service. When one of the owners found out about my dissatisfaction said he would look into the matter and call me back directly. It was a week before I heard from him again, and to top it all off, offered nothing at all to make anything right. This group is inept, not truthful and not interested in long term relationships. Go somewhere else is my recommendation.

    1.0 out of 5
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    3.0 out of 5
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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 16, 2018

    They did the paperwork on the wrong car, they found this our 4 days later. They called and wanted to switch out the car with the proper one, I said fine,... as long as the replacement is exactly the same. He assured me it was, when it was delivered to my home it was not the same, different interior color and no remote start. Sent the driver back with replacement car, they finally had to redo and refile all of the paperwork. They have no attention to detail, wrongly represent several things, sales manager is not an asset, in fact a detriment to customer service. When one of the owners found out about my dissatisfaction said he would look into the matter and call me back directly. It was a week before I heard from him again, and to top it all off, offered nothing at all to make anything right. This group is inept, not truthful and not interested in long term relationships. Go somewhere else is my recommendation.

    1.0 out of 5
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    3.0 out of 5
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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.4 out of 5
    July 19, 2018

    UPDATE: Dunning Subaru contacted me, and said they would fix the tailgate and bumper issues, and that somehow prior to purchase my car didn't get properly... detailed due to the day of the week I bought it. No one at that time mentioned it to me. So I took my car in for the scratches to be fixed yesterday. When I picked it up, the scratches had been painted, however, it was done very poorly. I actually could have done the same thing with a permanent marker. However, at this point I just thanked the Dunning salespeople, said nothing and took my car home. I assume that getting the scratches and scrapes fixed properly wasn't going to happen. The sales staff did "appear" to be helpful, they gave me a car to drive during the day while mine was in the shop, which I thanked them for. However, do yourself a favor, and if you buy a car in the winter (in my case February), take time to thoroughly look over the car, and ask for it to be washed again if there is salt on it. I wouldn't have purchased this car if I'd known it had paint and bumper damage. A certified car is supposed to be scratch free (for those scratches over an inch), and the windshield is supposed to be crack free. I also had two small cracks in my windshield that I took care of myself. They were at the line of the sun visor, so I missed those as well. So---if you are going to pay extra for a "certified" car from Dunning, do your homework on what is supposed to be fixed prior to your purchase. Don't count on them to do it properly. Take the extra time to go over the exterior of the car. Original post: I bought a "certified" 2015 Forester from Dunning in February 2018. At the time, it was snowy and there was salt on all the cars. I assumed that the car had actually been checked out per the "certified check list". Since then, once the weather improved, I realized that there were two cracks in my windshield, very long scratches on my tailgate, and hail damage on the roof. I have called the sales manager 4 times and he has not called me back. I do not think it is ethical to sell cars as certified when they have not been checked out. I know that it was my responsibility to review the car prior to taking it home, but since I didn't think to look at the roof, and the tailgate had salt all over it, I just assumed there would be honesty on the part of Dunning Subaru. I will not be buying another car from them, and will definitely spread the word. The sales manager should also have called me back. I will however, continue to leave messages until I get a response.

    1.0 out of 5
    Customer Service
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    Quality of Repair
    2.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Dunning Subaru

    Thank you for the update. Integrity is one of our main core values at Dunning. Our staff worked hard to meet your expectations and we regret learning ...our efforts still fell short. We care deeply about our all of our customers and providing the best overall owner experience is our top priority. Through determination and loyalty, we will continue to work harder and learn and grow from such experiences. We wish you an amazing journey with your vehicle for many years to come and despite the challenges; we want you to know we appreciate you and your business.


    Worked with:
    Dan Taylor

    Sales Manager

    (4.2) 10 reviews

  • 1.2 out of 5
    June 27, 2018

    DON'T BUY USED CARS. I'm sure you will be find buying new, but I bought a used car beginning of June. Ford explorer 2006, 102k miles. Clean body, rode... clean during the test drive. What seemed to be a pretty good vehicle. get it home not even putting 80 miles on it within the week and you can start feeling the transmission slip and when you put in reverse and give it gas - it doesn't move. Now I know I bought it As-is and you have the opportunity to take it to a third party which most do anyways. But I asked up and down if there was any issues with this vehicle and they said that there service team does an inspection on vehicles when they get trades and they didn't see anything to be cautious about. (The car was advertised with new brakes, and other items listed as being new on the vehicle, so they had to overlook the vehicle). Well I wouldn't trust there service team then because, How do you miss having to have a new transmission needing to be put in, after I didn't even drive it 80 miles from buying it. I would expect having to put up with having to do new brakes, alternator, A/C.. etc. but a transmission is a different ball game. Now I'm spending an extra $2400. For a service team to miss it or the dealership know it and not disclosing it to me is unprofessional. I trusted the service team of this dealership and I trusted the dealership in what i thought of items they should have disclosed to me of any problems. I should have walked away and bought from a private seller, but I thought buying from a dealership with a reputation would have been the better route, but guess not. Like I said buy new should be fine, but anything used I wouldn't touch or take it to their team for fixing. Thanks - Corey

    1.0 out of 5
    Customer Service
    1.0 out of 5
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    2.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    1.0 out of 5
    Overall Experience
    Does not recommend this dealer
    0 people out of 0 found this review helpful. Did you?
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