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Bob Maxey Ford of Howell

(1,331 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm Closed
Sunday Closed Closed
New (855) 371-0965 (855) 371-0965
Used (888) 854-3134 (888) 854-3134
Service (855) 279-9542 (855) 279-9542

Reviews

(1,331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Maxey Ford of Howell from DealerRater.

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Great experience

As always, Tina was tremendous in helping us find the right car for our family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ford Fusion

Everyone is professional and friendly. Very knowledgable. I would recommend this Dealership for a New or used car and any repair work that needs to be addressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service -- Work Completed on Time

Great service this time. Keep up the good work. It was nice getting the car back clean, and all of he work accomplished on the timely manner. Thank you,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service work

The write up process for my wife was a little disappointing, her first time bringing the car in for service and had no acknowledgement from service advisor's when pulled into the service bay. She should have got a little guidance and a greeting at the vehicle???

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Experience!

I bought a used MKZ. The car is beautiful and I got it at a great price. Mitchell was a pleasure to work with as was the finance team. Thanks for a great experience and a great car. Joel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joel, we're glad we were able to help you into a Lincoln MKZ at a great price! It makes us pleased to hear Mitchell, from Financing, was able to go over everything with you and make you feel confident in your decision! Please come back and see us if you need anything at all!

service

On time and very helpful explained everything polite

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Dealership

I had an excellent experience with Bob Maxey Ford. My sales representative Cheri was amazing. I appreciated the time she spent with me and her helpfulness in explaining the new technology of my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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fast and effiecient repairs

Bob Maxey ford has always been very good with me and taking care of my automobile repair needs. They are timely and consistent with their quality.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mr John Booy

Love the people there. Very nice & helpful. Love my car too!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Visit

Service Dept provided quote, completed repairs to quote and on tuime. Nice job! Service rep Tony, very polite and professional.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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