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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 6:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 3:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 7:30 AM - 4:00 PM
Sun Closed
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Reviews

4.8
216 lifetime reviews.
  • Customer service

    The service was professional, everyone was curteous and attentive to any needs you may have had, even while waiting on the customer lounge. The l...

    Dealer Response

    Thank you Mary. Please let us know if you need help with anything else!


    Show Full Review

    The service was professional, everyone was curteous and attentive to any needs you may have had, even while waiting on the customer lounge. The lounge was large and had plenty of comfortable seating which could accommodate anyone, from low comfortable couches, to hard back higher chairs, comfortable chairs, separate TV area seating which is newer since I was there in April. They added separate desk seats which was great because I usually bring my laptop top do homework while waiting. The complementary coffee and tea was stocked and clean. Service was fast. I only had one minor issue and that's I was told they did a quick complementary vacuum which was a first, when I looked at the passenger side and the back, none of it had been vacuumed, just the driver side, I just felt don't tell me you vacuumed and you only did 1/4 of the car. Regular Customer 2012, Mary Burton

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Mary. Please let us know if you need help with anything else!


    Hide Full Review
  • Another great experience at Mentor Kia

    We have leased two Kia Sorentos for my wife here and our last experience with Dee Shirkey was fantastic so when it was time for me to lease myself...


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    We have leased two Kia Sorentos for my wife here and our last experience with Dee Shirkey was fantastic so when it was time for me to lease myself I went right to Dee. She found a vehicle right in my price range and what I was looking for.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • A Simple Tire Repair

    I drove in unannounced and they fit me in as if they had been waiting all day to see me. So a simple tire repair was just that--simple! The wait...


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    I drove in unannounced and they fit me in as if they had been waiting all day to see me. So a simple tire repair was just that--simple! The waiting area was clean, they let me know what was going on and the whole experience was very pleasant.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2012

New Cars, New Prices for Mentor Kia!! 9090 Mentor Ave Mentor Oh 44060 -- America's best 10 year / 100,000 mile warranty. J.D Power and Assocites "Best in quality"

"They don't cost a lot of money, so buy them!"