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W.I. Simonson Inc.

(1,150 reviews)
Visit W.I. Simonson Inc.
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (866) 593-8212 (866) 593-8212
Used (888) 539-3645 (888) 539-3645
Service (888) 679-5746 (888) 679-5746

Reviews

(1,150 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of W.I. Simonson Inc. from DealerRater.

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Very friendly sales rep helped me to get to the bottom

Very friendly sales rep helped me to get to the bottom price. He was very courteous & helped me to get to financing part very quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Bijan, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Great service.

Great service. Efficient and transparent experience. Thank you Souharda and team ! We got the car we wanted at a good price and no hidden costs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Sonja, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We can't wait to see you again, have a great day.

Great sales department, no pressure, no up sale gimmicks.

Great sales department, no pressure, no up sale gimmicks. Associate Rami provided knowledge insight on the used cars I was interested in. I would highly encourage potential New and used car buyers to stop in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so pleased you enjoyed your visit to W.I. Simonson Mercedes-Benz! We can't wait to see you again, have a great day.

They do not stand by their statement of a thorough car

They do not stand by their statement of a thorough car inspection prior to sale. They can not even do the basics of putting in washer fluid. Car they sold us had warped rotors that we have to replace now. I would recommend an independent inspection prior to buying from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hamid, Thank you for leaving this feedback. We would like the opportunity to address your concerns and work to improve your experience. Please reach out to our General Manager at (855) 677-2690 when you have a chance. Thank you, and we look forward to hearing from you.

My family had an outstanding experience working with Ali

My family had an outstanding experience working with Ali Malekshoar. From start to finish, Ali was professional, knowledgeable, and genuinely focused on making sure we felt comfortable in our decision. He took the time to answer our questions clearly and never applied pressure throughout the process. As someone in the automotive industry, Ali’s attention to detail and responsiveness stand out. He followed through on everything and made the entire experience smooth. It was our pleasure to work with him. If you’re looking for a salesperson who is honest and patient, I highly recommend you work with Ali Malekshoar.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Sam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We can't wait to see you again, have a great day.

Seemless, efficient, up to the standards one would expect

Seemless, efficient, up to the standards one would expect from Mercedes Benz. In and out in less than an hour with the best price in the LA, Orange County area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Loren, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We can't wait to see you again, have a great day.

John was great to work with - very friendly,

John was great to work with - very friendly, professional, and made the entire process simple and stress free. Highly recommend working with him. Great experience overall!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Monet, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We can't wait to see you again, have a great day.

Very fast process and convenient variety.

Very fast process and convenient variety. I would recommend any of my friends or family to purchase car from exactly this car dealership. I traded in my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hayk, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

I began a search for a Mercedes Benz Gelandewagen

I began a search for a Mercedes Benz Gelandewagen (G-Wagon) over a decade ago, but became more serious with my search effort about two years ago. I did not limit my search to nearby, local dealership inventory and configured my online search tools to look nationwide. I located and researched so many vehicles that I created a spreadsheet. Included in the spreadsheet were all installed manufacturer options, location and pricing for each vehicle that were located in different cities across the united states. During my search I located numerous vehicles, that appeared to be in good condition. Because of my nationwide search, it was not feasible to travel to each location in order to "kick the tires" and view each vehicle. In order to have a set of eyes and ears at the various locations for each vehicle, I scheduled a Pre-Purchase-Diagnostic at a shop located nearby each vehicle. One of the vehicles I located had all the manufacturer options I was looking for, plus a few more options I had not considered. The vehicle was located in California, so felt a bit lucky that it was at least, in the same state I live in, but at least a 5 hour drive away. That location was W.I. Simonson Mercedes-Benz of Santa Monica, California. I sent a message through a vehicle-search website to the dealership and received a response from Damian, Internet Sales Manager. Damian responded quickly and over the course of a month, corresponded with me by text, email and phone calls and finally on Halloween I purchased the G-Wagon I now own. So it turned out to be a "Treat" for me. Thanks Damian for allowing me to take the time to do the research and feel comfortable with my purchase decision!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Dennis, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We do hope we can be of assistance in the future. Take care!

The purchase process was very Smooth, fast and easy.

The purchase process was very Smooth, fast and easy. Team as knowledgable and courteous. Would recommend wi Simonson Mercedes Benz for the purchase of a Mercedes Benz.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Maria, we strive for 100% satisfaction, and it is great to see you had such a positive experience at W.I. Simonson Mercedes-Benz. We can't wait to see you again, have a great day.