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I was interested in a truck they have in stock. I have sent multiple emails and never got a response. I even called and was told I would get a call back.... Well I'm still waiting.
Had purchased a car while under previous ownership. The car was missing a headrest, but they said they ordered it. After 8mo of nothing, finally they... said to buy it and they'd reimburse me. The company was sold after that promise, however, the new owners honored the original agreement IN ONE DAY!!!! Took 8 hrs when previous guys took 8 mo. Thanks, new management!!!
The vehicles are in great condition and are very clean inside and out. The salesmen weren't pushy. They actually let me take my time to look at the cars.... Thanks for showing me around without any pressure!
Jason, on behalf of all elite auto mall staff, Thank You for expressing your experience!
Over all I was impressed with the service I got from Elite. My sales man was Daniel and from the 1st night my wife and I were there till the night we drove... off. The service from Daniel was just awesome. I would definitely recommend Elite and Daniel to everyone shopping for a vehicle. Once again Elite(Daniel) thank you for everything. I’ll be back next year for my sons vehicle!!!!!
I came into Elite Auto after a long day to purchase a vehicle for my son. Julian was so easy to talk to and took care of the needs that were required... in order for us to make a purchase happen. My son was very happy with the purchase and I must say Julian complimented the company well with his excellent customer service skills. I would definitely refer my friends and family members to Julian.
Margaret, we strive to provide the absolute best customer service we can to each and every customer that walks through our doors. Thank you for choosi...ng Elite Auto Mall!
Salesperson Juan and manager Brian (?) were very helpful. Easy to work with. Very satisfied with used car purchase.
Charles, thanks for the positive feedback on your experience. We appreciate your business!
Wouldn't do a repair unless I gave them a deposit vefore purchasing a vehicle which I didn't mind but they wouldn't guarantee a refund if repairs weren't... done. Not good business practice.
Ed, depending on what the repair is, we might not complete a repair, especially if it is a minor cosmetic issue. However, if it is a mechanical issue ...that affects the performance or safety of the vehicle we will gladly fix it. Either way, thank you for visiting us. We welcome you back anytime.
We are very grateful for everything, and for helping us get an awesome vehicle. A big THANK YOU to Brian Martinez for helping us purchase our second vehicle... with Elite Auto Mall.
Brenda, thank you for choosing Elite Auto Mall for your car shopping needs. We appreciate you coming to see us!
I went into elite a few months ago to hopefully find a car, i met with a guy named Juan Gonzales, and he was such a great help. Very proffesional & helpful... gave me plenty of options to choose from, i was able to get a navigation installed a few weeks later given with purchase. overall im a very proud owner. I sent my very close friend last month and he was very pleased himself. I would highly reccomend to anyone, very good quality of cars.
Thank you for reviewing our dealership. We are happy to hear that you had a great experience with us. Happy driving!
Great people, answered all questions I had. Thank you guys.
Brian, Thanks for giving us a shot!