Reviews
Steve Johnson, Joseph Limjuco, and Ryan Indelicato were...
Steve Johnson, Joseph Limjuco, and Ryan Indelicato were very thorough and considerate during the two-day process of selecting and purchasing our QX60. This top-notch dealership offers an amazing service center that is very owner-friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Infiniti of Naperville-Lisle would like to thank you your outstanding review and for the perfect DealerRater score. It is wonderful to hear that your time with Steve Johnson, Joseph Limjuco, and Ryan Indelicato was well spent and we hope to see you again soon when your Infiniti is ready for its first service. Thanks again and have an excellent fall!
I have given the review I have due to the quality of...
I have given the review I have due to the quality of service. Abe was exceptionally helpful in my search for the right vehicle. Ryan was very knowledgeable and familiar with all of the features on the vehicle. Great staff!!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Infiniti of Naperville-Lisle is very happy to hear you had such a great experience with our dealership and its staff. Our door is always open if you have any future questions or issues and we hope to see you again. Thank you for the positive review and of course your new vehicle purchase. We wish you happy and safe driving this fall!
This was the best car buying experience we have ever had....
This was the best car buying experience we have ever had. Scott was amazing he answered all I questions and even recommended a great place to eat since we were 2 hours from home.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful review of Infiniti of Naperville-Lisle, for the perfect DealerRater score and of course for your vehicle purchase. Scott Rehfeldt is one of our many excellent Sales Professionals and we are always happy to hear when he can meet every need of his customers. Please give us a call if you have any future questions and our door is always open if you have any other vehicle needs. Thanks again and happy/safe driving in your new vehicle!
Absolutely fabulous experience and, I am a tough...
Absolutely fabulous experience and, I am a tough customer! It's only been a week but they have definitely followed through and with flying colors...hope it wasn't just for the rating but, was for real. I seriously could not ask for more from a dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recent vehicle purchase from Infiniti of Naperville-Lisle and for the positive review. It is wonderful to hear that Scott Rehfeldt was able to put you in your ideal Infiniti and equipped you with all the information you were looking for. Please feel free to visit us again when your new car is ready for servicing. The staff at Infiniti of Naperville-Lisle wishes you happy/safe driving!
Mr Haines is a professional in every way. He is the...
Mr Haines is a professional in every way. He is the reason I traveled further than needed to buy another Infiniti. FInancing went smoothly. And the car was prepped to show room perfection, impressive for a 2012.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Infiniti of Naperville-Lisle would like to thank you for driving the extra mile to get to our dealership, for purchasing an Infiniti and for the excellent review. We are very happy to hear that your experience with Bill Haines was everything you could ask for and more. Thank you again for continuing to be a part of our dealership family. The entire staff at Infiniti of Naperville-Lisle wishes you happy and safe driving until your next visit!
"Great car buying experience at a beautiful...
"Great car buying experience at a beautiful dealership" I met Tony and Sean at Infiniti of Naperville. Both of these guys treated like I was a guest at their own homes. They worked with me and were able to get me in the car that I wanted at a great price. I will recommend them to, friends, family and anyone else looking for a new car. Best car buying experience ever! Thanks again guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Infiniti of Naperville-Lisle cannot thank you enough for your business, the outstanding review, the perfect DealerRater score and the recommendation. As a dealership we are always striving to rise above customer expectations so thank you for letting us know that your experience with Infiniti of Naperville-Lisle couldn't have been more pleasant. Please give us a call if you have and future questions or issues and of course happy/safe driving in your new vehicle!
Just bought a QX80..Sean was very patient with me as I...
Just bought a QX80..Sean was very patient with me as I changed my mind many times with what year and color to go with. The negotiation process is always a pain when buying a car but we made it through. Ryan went over all the gadgets in the car, but I'm sure I will have to bother him again to get a few things figured out over time. It was clean and shiny when we drove away. Hopefully I can keep it looking that way. Overall it is a lovely place to do business with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
At Infiniti of Naperville-Lisle we want to thank you for your recent purchase, the excellent review and for becoming a part of our dealership family. We are very happy to hear that Sean Pelkey was able to put you in your choice Infiniti while answering all your questions. We look forward to seeing you soon in our service department, but until than the Infiniti of Naperville-Lisle staff wishes you happy/safe driving!
Great experience! Came from out of town with four kids...
Great experience! Came from out of town with four kids and everyone was friendly and very helpful! Highly recommend them for sales and service. The new building was incredible, and the location was easy to find
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Infiniti of Naperville-Lisle would like to thank you for your business and for the time you took out of your day to travel all the way to our dealership. It is wonderful to hear that you found our customer service to be beyond exceptional. Please give us a call if you have any future questions or issues and enjoy driving your new Infiniti. From the entire Infiniti of Naperville-Lisle staff, we wish you happy/safe driving!
We were very pleased with the service and huge selection...
We were very pleased with the service and huge selection of cars at Infiniti of Naperville. Patrick worked with us to help narrow down our options, and we ended up with a beautiful car at a very good price. We also received information online before we went in, and both Patrick and Tony answered our questions and provided all of the information we requested. Ryan was very helpful in going over all of the details after we chose our car. We had a great experience at Infiniti of Naperville, and we would highly recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review of Infiniti of Naperville-Lisle and for your much appreciated recommendation. It is always great to hear when a client finds exactly what they were looking for in a vehicle purchasing experience. We hope you enjoyed our new facility and of course feel free to call us if you have any future questions. Thanks again and happy/safe driving this fall!
Our experience at Infiniti of Naperville was great. Abe...
Our experience at Infiniti of Naperville was great. Abe was not your typical sales person and we felt very comfortable with working with him. Also Ryan did a nice job explaining all of our features which can be quite confusing. Nice work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Infiniti of Naperville-Lisle cannot thank you enough for your outstanding and sincere review, the perfect DealerRater score and of course your recent purchase. We are so happy to hear that Abe Premani was able to provide you with such excellent service. Also thank you for becoming a part of our dealership family, we look forward to seeing you again in the future and will always be around to answer any questions or issues. From the entire Infiniti of Naperville-Lisle staff, we wish you happy and safe driving in your new Infiniti!