INFINITI of Naperville

There are not enough words to describe how helpful and honest Renato Garcia was. We initially met over the phone and EVERYTHING he stated on the phone was exactly what transpired once I arrived in the dealership. I would reccomend my entire sphere of influence to Renato Garcia.

This was "the best" car buying experience we have ever had. We enjoyed working with Ray Wolski and appreciated his sales approach and style. Ray was very accommodating during our decision making process and arranged for us to take home an Infiniti JX multiple times. We would definitely recommend Ray and the dealership to our family and friends.

I found my 2007 Kia Optima on Cars.com. The car was at Infiniti of Naperville; I called and spoke to one of the very friendly sales representatives. He was courteous, answered my questions and invited me to come and see the vehicle. I am glad I did; the car was very clean and I got to test drive it to my satisfaction. They gave me a good trade in dollar for my old car, and helped me get financing; all with a smile and great car. I would go to this dealership again. I am well pleased.

I just leased my 4th Infiniti from Edie Hebert. She is without a doubt the best salesperson I have ever worked with. Her attention to detail is near perfect. When I've turned in my previous cars, without my reminding her, she has always made sure my personal information was removed from my Bluetooth and GPS. She remembers the conversations we've had over the years and has developed a solid understanding of my likes and needs. And no salesperson has ever delivered a new car to me with the attention to detail and the patience to take whatever length of time necessary for me to understand the technology and to use my new car's features to their maximum. The best compliment I can pay to Edie Hebert is the fact that I could have leased my new M37X at my local dealership, about 5 miles from my home, at the same monthly payment. Instead, I chose to drive 40 miles from my home to lease my car from Edie. As a side note, Infiniti of Naperville now has an Accessories and Delivery Specialist, Ryan Indelicato. Ryan took over Edie's job of delivering the new car to me. The transfer of responsibilities was seamless. Ryan started with the driver's door and we ran through every new feature on the car. It was obvious that he had the Operators Manual down cold.

Working with Patrick was great from the start. He had everything ready for me when I pulled up & he greater me at the door. I was able to test drive all I wanted and make my own no pressure choice. This is my third infiniti from this dealer and the financing and negotiating are seamless and friendly.

I worked closely with both Tony and Steve through the whole process of identifying the car I wanted, arranging for an agreed-upon trade amount for the two cars I was trading and eventually agreeing on a purchase price. Steve drove out to my home to review the two trades and worked with me to deliver them to the dealership. To fully comprehend why I felt like I was receiving special, highly customer importance treatment by these two individuals and the dealership, it needs to be noted that my home is about 30 miles away from the dealership. Customer service, over and above the norm should be the motto of this dealership. I found both Tony and Steve to be completely above-board with pricing, features and what they would/could do or not do deal wise. No games were played and they were friendly and appropriately attentive to my needs and wishes as a customer. I've called them both by phone twice since we consummated the deal with questions about operation or fine points about how the car operates. In each instance, they immediately attended to and answered my questions, or called me back promptly to supply answers. I couldn't be more pleased by the dealership or the two gentlemen (Steve and Tony) with whom I worked. Will definitely work with them and personally recommend them for all future automobile purchases.

Scott was very relaxed and informative. Very pleasant experience. I highly recommend working with him. Ryan was very easy to communicate with, showed me all the features on the car in a pleasant and informative manner.

I wasn't sure which car to purchase, however, Steve Johnson helped me make that decision. He was very helpful and attentive. He even offered his services at a later date if I needed help understanding all the bells and whistles. He understood my concerns regarding safety being that I have a 4 year old. I really love my Nissan Murano~ Thank you, Steve Johnson!

This is the second car I purchased from Bill Haines from Infinity Naperville/Lisle. Rich Ligeza assisted me on the last one as Bill was on vacation. Bill and Rich went out of there way to make a typical dreadful car buying experience a very good one. Every employee I worked with was very friendly, knowledgeable, professional and more importantly trustworthy. The overall experience couldn't of been better. Special thanks to Sales Manager Joe Tiberi on giving me the lowest price amongst the other Infinity dealers in the Chicago area. Also, I can't forget about Delivery Specialist Ryan Indelicato, on the thorough job he did going through the entire operation of the car and all of it's bells and whistles.

Bob and Ryan were very professional and knowledgeable about the lease buy back program and provided great customer service. I did not expect to purchase the car on that particular day but I was in and out of the dealership very quickly.