Reviews
This was my first time purchasing an Infinity. I had...
This was my first time purchasing an Infinity. I had always driven NIssan Altima in the past, and had never felt like I received a particularly good deal,or was valued as a customer. My experience with Infinity was the most positive car experience I have ever had. The salesman, Ray Wolski, treated me with respect. He listed to my needs and then exceeded them. I was not patronized at Infinity, and my time was not wasted. I will be an Infinity customer for life.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Infiniti of Naperville-Lisle would like to thank you for your exceptional review and for the perfect DealerRater score. We are very glad to hear that your experience with Ray Wolski made the top of your list for purchasing a new vehicle. Thanks again for joining our Infiniti family and please feel free to recommend our dealership to any of your family or friends. The entire Infiniti of Naperville-Lisle staff wishes you happy and safe driving this fall!
Abe Premanti was very professional, straightforward and...
Abe Premanti was very professional, straightforward and helpful. His demeanor made the experience positive. The dealership stands above the rest with its customer service and amenities. I would recommend them for anyone seeking an infinity.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The staff at Infiniti of Naperville-Lisle cannot thank you enough for the positive review, the perfect DealerRater score, your recent purchase and for the dealership recommendation. Abe Premani always works hard to meet any and all customer needs so it is wonderful to hear when his work is appreciated. Please stop by or give us a call if you have any future vehicle questions and of course we wish you happy/safe driving this fall!
Ray and Scott in Sales worked with me find the right car...
Ray and Scott in Sales worked with me find the right car in a very transparent way. They were patient, thoughtful and respectful as we worked through the process. Ryan in Delivery helped me figure out how to use all the gadgets in the car and made sure I was comfortable and informed before I drove off the lot in my new Infiniti JX35.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for the purchase of your new Infiniti JX35 from Infiniti of Naperville-Lisle and in doing so becoming a part of our dealership family. It is wonderful to hear that your buying experience was both patient and respectful. Please come and visit us again soon when your vehicle is ready for its first oil change, but until then happy and safe driving this fall!
Steve Johnson was very helpful in assisting us in the...
Steve Johnson was very helpful in assisting us in the purchase of our new car. He was able to match our needs with the cars available even as our requests changed. He followed through with answers to all questions quickly but did not pressure us into a sale. We would highly recommend him! Ryan Indelicato was very informative as he explained all aspects of using and driving the car. He also answered all questions and offered further assistance if needed. Our experience at this dealership was very positive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recent vehicle purchase from Infiniti of Naperville-Lisle, the wonderful review and the recommendation. We are very happy to hear that the experience you had with Steve Johnson was both informative and accommodating . Our service department looks forward to seeing you when your new Infiniti is ready for its first free oil change, but until then happy/safe driving during this fall!
My experience was probably the most fun ive had at a car...
My experience was probably the most fun ive had at a car dealership buying a new car in a long time. Bob Kozar and Ryan Indelicato were very professional and helpful..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Infiniti of Naperville-Lisle we would like to thank you for becoming a part of our dealership family and for the perfect DealerRater score. We are glad to hear that your experience with Bob Kozar was one with which you could build a lasting dealership relationship. Thanks again and happy/safe driving till your next visit!
I am happy with Infiniti of Naperville -Lisle. I think...
I am happy with Infiniti of Naperville -Lisle. I think Steve Camp as a executive manager doing best effort to make happy any costumer and truly dedicated further to the all his team take serious business with all new or current customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Infiniti of Naperville-Lisle cannot thank you enough for your new Infiniti purchase and for the wonderful review. We are very happy to be making you a part of our dealership family and look forward to seeing you again soon when your vehicle is ready for its first free oil change. Please feel free to recommend our dealership to any of your family or friends and happy/safe driving till your next visit!
A great buying experience. No high pressure, look for...
A great buying experience. No high pressure, look for what's best for me considering my needs, and found my new Q50 which I love.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Infiniti of Naperville-Lisle cannot thank you enough for your recent Infiniti purchase and for the perfect DealerRater score/review. We are very happy to have you as a part of our dealership family and look forward to seeing you again soon when your Infiniti Q50 is ready for service. Patrick McLain and the rest of our staff will always be around to answer any questions. Until we see you again Infiniti of Naperville-Lisle wishes you happy/safe driving!
Great car buying experience. Ernie was fantastic at...
Great car buying experience. Ernie was fantastic at communications; just the right combination of tenacious and leaving us have our room. I look forward to future car buying purchases from Ernie. Ryan did an excellent job in his 1 hour plus review of the features on my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Infiniti of Naperville-Lisle is very happy to hear that you found your entire experience with our dealership from start to finish more than acceptable. We would also like to thank you for the perfect DealerRater score. Please come again soon and visit us for service on your new Infiniti JX35, but until then we wish you happy/safe driving this summer!
I don't have enough words to describe it. Simply...
I don't have enough words to describe it. Simply "the best car joint on earth". Abe and Steve are the most pleasant, amazing and honest sales people that you can talk to. I came with a smile and they made me leave with even bigger one. This is my second car that they helped me buy and I would be coming back again and again. Ryan is always spot on. He knows these cars better than anyone and made the transfer from the old to the new car seamless. Thank you guys for the great experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Infiniti of Naperville-Lisle cannot thank you enough for continuing to be a part of our dealership family. It is great to hear that Steve Johnson and Abe Premani have always provided you with truly exceptional service and that they were able to do it again with the purchase of your new vehicle. We hope you like our brand new Naperville Infiniti facility and look forward to seeing you again in the future. Happy/safe driving and have a wonderful summer!
I truly enjoyed my experience. I love the non-haggling...
I truly enjoyed my experience. I love the non-haggling manner the sales men used!!! I am extremely pleased with my purchase! Thank you Cheryl Keilson
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cheryl, Infiniti of Naperville-Lisle would like to thank you your outstanding review and for the perfect DealerRater score. It is wonderful to hear that your time with Steve Johnson was well spent and we hope to see you again soon when your Infiniti is ready for its first service. Thanks again and have an excellent summer!