Reviews
We were inneed of a new car and contacted Infiniti of...
We were inneed of a new car and contacted Infiniti of Naperville and was connected with Sean. We explained our situation and he found a car that fit our needs, our budget and a car we love. Once we came in to pick up the car and sign all the paperwork he made evrything easy to understand and got us in and out quickly. He truly made it a great experiance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your recent vehicle purchase from Infiniti of Naperville-Lisle and for the positive review. It is wonderful to hear that Sean Pelkey was able to put you in your ideal Infiniti and equipped you with all the information you were looking for. Please feel free to visit us again when your new car is ready for servicing. The staff at Infiniti of Naperville-Lisle wishes you happy/safe driving.
I came to infiniti of naperville because i have had good...
I came to infiniti of naperville because i have had good experiences with past purchases and consistently great service. Bob, my sales person, helped me find the right car for me for a price I could afford. My experience couldn't have been better and I am definitely going to continue to use infiniti of naperville in the future! (Even the complimentary coffee was great!!!)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Infiniti of Naperville-Lisle cannot thank you enough for continuing to be a part of our dealership family and for your wonderful review. Our entire staff works hard to make sure all customer needs are met and so we are happy to hear that Bob Kozar was able to accomplish that goal with you. We look forward to seeing you again in the future and wish you happy/safe driving till then.
I met both Tony and Sean here at the Infiniti of...
I met both Tony and Sean here at the Infiniti of Naperville and are two great guys who treat you with respect and like family. They worked with me and were able to get me into a car that I wanted at a great price too. I have recommended them to my friends and family and any one else looking for a new car. Thanks again guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The staff at Infiniti of Naperville-Lisle cannot thank you enough for the positive review, the perfect DealerRater score, your recent purchase and for the dealership recommendation. Sean Pelkey and Tony Saldana alway work hard to meet any and all customer needs so it is wonderful to hear when their work is appreciated. Please stop by or give us a call if you have any future vehicle questions and of course we wish you happy/safe driving this summer!
My experience with Bob was great. He was easy to talk to...
My experience with Bob was great. He was easy to talk to and such a gentlemen. He was very helpful and easy to work with. If I EVER need another car, I know where to go!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your outstanding review and perfect DealerRater score of Infiniti of Naperville-Lisle. It is always good to hear when our customers find our buying process easy and informative. Please feel free to recommend our dealership to any of your family or friends and have a wonderful summer!
I had a wonderful experience purchasing a car from Sean...
I had a wonderful experience purchasing a car from Sean Pelkey. He made everything smooth and very pleasant. I will make sure I to come back and see Sean for my next new car as well as tell my friends to see him.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Infiniti of Naperville-Lisle cannot thank you enough for your business, the outstanding review, the perfect DealerRater score and the recommendation. As a dealership we are always striving to rise above customer expectations so thank you for letting us know that your experience with Infiniti of Naperville-Lisle couldn't have been more pleasant. Please give us a call if you have and future questions or issues and of course happy/safe driving in your new vehicle!
I would recommend this dealership and my salesperson bill...
I would recommend this dealership and my salesperson bill Haines. The process was quick and easy and there were no high pressure usual car tactics. Also randy was very helpful teaching Me about the cars features
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Infiniti of Naperville-Lisle would like to thank you your outstanding review and for the perfect DealerRater score. It is wonderful to hear that your time with Bill Haines was well spent and we hope to see you again soon when your Infiniti is ready for its first service. Thanks again and have an excellent summer!
My husband and I went to Infiniti of Naperville to take a...
My husband and I went to Infiniti of Naperville to take a look at a G37XS we had seen online. Bob greeted us and let us take a look inside. He offered a test drive and we loved the car! Bob was not pushy and very professional. He made the purchase a relaxing experience. Ryan then showed us how to use all the bells and whistles on the car and was very knowledgable. We will continue to go back to this dealership for future car purchases and to see Bob!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Infiniti of Naperville-Lisle cannot thank you enough for your recent Infiniti purchase and for the perfect DealerRater score/review. We are very happy to have you as a part of our dealership family and look forward to seeing you again soon when your Infiniti is ready for service. Bob Kozar and the rest of our staff will always be around to answer any questions. Until we see you again Infiniti of Naperville-Lisle wishes you happy/safe driving!
This is the second brand-new Infiniti I have purchased...
This is the second brand-new Infiniti I have purchased from Bill and Infiniti of Naperville. Bill and the management team treated me very fair and made sure my dealership experience was second-to-none. The dealership continues to go above and beyond my expectations with their new owner loyalty program which includes my scheduled maintenance and unlimited car washes. I would recommend Bill and this dealership to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the perfect DealerRater score and for continuing to be a part of our Infiniti of Naperville-Lisle family. Please feel free to recommend Bill Haines and our dealership to any of your family or friends. From the entire Infiniti of Naperville-Lisle staff happy and safe driving this summer!
We have been to over ten car dealers in the past two...
We have been to over ten car dealers in the past two weeks and this was by far one of the best. Each person we worked with, from salesman to finance, was very pleasant, helpful and knowledgeable. We received a much better price with no haggling on this vehicle. They made this a fun, easy process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful review and the perfect DealerRater score for Infiniti of Naperville-Lisle. We are very happy to hear that purchasing a new Infiniti with Renato Garcia was an experience that went above and beyond any of your previous dealership encounters. Please feel free to give us a call if you have any future questions or issues and we look forward to seeing you in again in service when your Infiniti is ready for its first free oil change. Thanks again and happy/safe driving this summer!
I am looking for a new car. The salesman was very...
I am looking for a new car. The salesman was very knowledgable of the cars, the differences and the different ways i could finance. He was very helpful and courteous. He also gave good information on whether to purchase a SUV or a regular car. I am still shopping, but I am going to take another look at Infinity before i make my final decision.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Infiniti of Naperville-Lisle is very happy to hear you had such a great experience with our dealership and its staff. Our door is always open if you have any future questions or issues and we hope to see you again. Thank you for the positive review and we wish you happy and safe driving this summer!