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Fred Martin Superstore

(3,250 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,250 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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Rob was extremely helpful.

Rob was extremely helpful. Everything ran very smoothly and I am super happy with the experience and my new Jeep!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled that Rob had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new Jeep. Thank you for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Very nice people experience was great Learned a lot about

Very nice people experience was great Learned a lot about new cars they walked me thur a lot of stuff I didn’t know that was very nice for them to do such a good job and it didn’t take all day so that was really good and left with a new car thanks to you all at Fred Martin

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Deborah, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore. Thank you - Fred Martin Superstore Team

Great professional experience by both the sales people

Great professional experience by both the sales people and dealership. Thank you again for taking care of our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Consumer response

Excellent!!! *****

This was a fleet purchase for my company.

This was a fleet purchase for my company. My first was a 2014 Dodge Caravan which was one of the best vehicles I've ever had. I'm loving my second from this dealership which is a Dodge Charger. Thanks to Joe Pekar for his help during a very difficult time to purchase. I had ordered a Dodge Charger GT to be built but it didn't look like it was ever to get done. Had to go with a Charger SXT that was part of the exiting inventory. Turned out to be a better selection overall. I'm very happy with SXT. Thanks again to Joe for his help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joe met your expectations. Congratulations on your new Charger SXT! Thank you again for choosing Fred Martin Superstore, we look forward to having you as one of our valued customers for many more years to come! Thank you - Fred Martin Superstore Team

Geoff Mike and Lisa are the best sales person there great

Geoff Mike and Lisa are the best sales person there great professionals DONT deal with Tim

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

Everyone from the ground up is awesome .

Everyone from the ground up is awesome . From the start of the buying process to the end I couldn’t be more pleased with the staff and the process . I love my new car and am so thankful for everyone’s help in making my dreams come true. Thank you Fred Martin !!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Fred Martin Superstore! Thank you - Fred Martin Superstore Team

Great sales person, no gimmicks or BS.

Great sales person, no gimmicks or BS. Delivers exactly what was promised for the right price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Thank you - Fred Martin Superstore Team

Our experience was beyond great!

Our experience was beyond great! Everyone was exceptional and helped us out very well. We will definitely be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Amanda, please let us know. Thank you - Fred Martin Superstore Team

It was a good dealership our sales guy was really nice

It was a good dealership our sales guy was really nice and worked with us to get the best deal

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Fred Martin Superstore, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

Love the people there really fast & helpful Brett Smith

Love the people there really fast & helpful Brett Smith is the best & his team by far

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brett and our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team