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Fred Martin Superstore

(3,251 reviews)
Visit Fred Martin Superstore
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (866) 569-8093 (866) 569-8093
Used (866) 755-8872 (866) 755-8872
Service (330) 576-4360 (330) 576-4360

Reviews

(3,251 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fred Martin Superstore from DealerRater.

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Tim mess up my loan but Mike and his manager worked hard

Tim mess up my loan but Mike and his manager worked hard and fixed and made everything right.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review, Nicole. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

Great experience!

Great experience! Joe did an amazing job getting us in a vehicle we wanted. I recommend not only getting your next car from Fred Martin but also have Joe as your car salesman.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Steven, Thank you for choosing Fred Martin Superstore. Your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again! Thank you - Fred Martin Superstore Team

Colton was good to work with.

Colton was good to work with. Joe, I felt was very unprofessional he would talk down to Colton in front of us

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Fred Martin Superstore. We appreciate your business and hope to see you again soon! Thank you - Fred Martin Superstore Team

Scott was awesome to work with - finance guy was lazy in

Scott was awesome to work with - finance guy was lazy in finding great rate for me - he was told I need to be at 250 a month so he just did what was easy and first presented me wit a 9plus percent - I told him no way I have a 815 credit score- then he got talked to and came back with 6.99 - really- this man’s job is to do his best the first time , not the second time .

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Fred Martin Superstore! Congrats on your new purchase, and let us know if we can be of any more assistance! Thank you - Fred Martin Superstore Team

Pleasant buying experience.

Pleasant buying experience. I liked that my home state taxes were paid at the dealership. Mike explained everything and I didn’t feel pressured. My brother purchased his Jeep Wrangler here and also had a positive experience. I would not hesitate to buy another vehicle here.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us, Ken. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you - Fred Martin Superstore Team

Rob Zabel is one amazing sales rep.

Rob Zabel is one amazing sales rep. Rob went above and beyond to make my Christmas dream come true. I have wanted a jeep wrangler since I was 16 years old. I am now 42 and really wanted one even more. I found Rob on Fred Martins website and I would call Rob every so many months, can u help me? What can we do? Do yo have the Jeep I want? And he finally made it happen for me. Rob finally got the Jeep of my dreams in his dealership. Rob is just the sweetest sales rep and he wanted to make my dream come true. Rob was determined and never gave up on me. Rob listens and pays attention to what you need and he is honest! I appreciate his honesty. Rob was straight forward with me and never gave me any horrible sales pitch. Rob has been a sales rep for 15 years and you can tell he loves his job. Thank you Rob for making my Christmas and my year. I now have the Jeep I have always wanted. Go see Rob, I promise you, you won’t be disappointed.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Fred Martin Superstore, we hope you enjoy your new Jeep Wrangler! Thank you - Fred Martin Superstore Team

We have purchased two cars through Fred Martin, both

We have purchased two cars through Fred Martin, both purchases were made easy. They want to work with and help you find the vehicle that is best for you! Best of all, they do not push you to make the decision!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with Bill and our team. We're glad to hear we delivered such a great experience! Thank you - Fred Martin Superstore Team

Awesome experience!

Awesome experience! Scott was great- and did everything he could to get a deal done for the right car! Joe helped work things out to get the deal over the edge. Very happy with Fred Martin

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bob, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Joseph and Scott here at Fred Martin Superstore. Thank you - Fred Martin Superstore Team

Trey was immediately responsive to my request to see a

Trey was immediately responsive to my request to see a vehicle. We drove it, loved it, and made a deal very quickly.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Trey delivered such a great experience! Thank you - Fred Martin Superstore Team

Overall, my experience was a positive one.

Overall, my experience was a positive one. But my car, only 8 days after purchasing it, is already in need of service. Any car that costs 23000 dollars should never need service until a year or so. Not happy I need to call and get it fixed.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you - Fred Martin Superstore Team

Consumer response

Look at my sales sheet. Not willing to give my phone number out