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Kelly Jeep Chrysler

(1,425 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:30am–5:00pm Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

Reviews

(1,425 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

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Great experience At Kelly Jeep

I have dealt with Kelly Nissan in the past. All my experiences have been great with the Kelly motor group. Steve Sullivan was a pleasure to work with. We love our new Jeep Wrangler. Thanks everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing Jim Wis, we appreciate hearing from our loyal customers like you. We are so glad to have been able to help you throughout, and we'd like to say congratulations on your new Wrangler. Please don't hesitate to let us know if there's anything else we can do to make your experience even better, and again, thank you very much for taking the time to review our team Jim.

Super friendly!!

We went to purchase a car for our daughter who is 19. Our salesman Justin was awesome..he treated our daughter like she was the queen for the day! He actually got her to smile and talk which is awesome considering how shy she is!! Thank you Justin for a grest experience! She loves her jeep renegade!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations to your daughter CGILL1016 - we're so happy that she loves her new Renegade! Buying a new vehicle is always such a joyous occasion, and we're so glad that she had an enjoyable experience with Justin and our team. If there's anything we can do for any of you, please don't hesitate to reach out.

Great Sales Team - None Better

This is my second car from Kelly Jeep. My Sales person, Yamen Dallaji, has been nothing short of incredible. He is extremely accommodating. In fact he drove my new car to me (over 180 miles) when it became difficult for me to pick it up at the dealership. Yamen and the entire Kelly team made the process low pressure, customer friendly, and I got a great deal on top of it. I can't see bringing my business anywhere other than to Kelly, and to terrific sales members like Yamen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind review! We appreciate you travelling so far to work with our dealership! Please let us know if we can help you again!

Great

Everyone was very helpful! Very happy love my car! Scott was great! Overall great experience! I will say that this 25 word minimum is crazy! I don't have to to sit here and write out a huge review!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you ReginaMarie, we appreciate your feedback! So happy to hear Scott provided you with such a great experience. If you need anything anytime, please don't hesitate to contact Scott or our dealership.

No hassel/No Pressure

Typically I hate buying a new vehicle because of the hassel. Hurry up and wait seems to be the norm along with high pressure. Scott was outstanding... No pressure and he was extremely helpful in meeting my wants and needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Malcolm, so glad to hear that you didn't have any trouble with your new purchase. Congratulations! We appreciate hearing that your wants and needs were met - that's certainly what we strive for. Please visit us again soon, and we appreciate you making the time to share your thoughts on your experience at our dealership. Thank you Malcolm.

Great Experience as a First Time Buyer

I had a great experience purchasing my first car at Kelly Jeep Chrysler. Buying a car for the first time can be a little nerve-wracking and very overwhelming - but Yamen, in the sales department was extremely knowledgeable and helped me find the absolute best car for me within my price range. He had made sure I was aware all of my options, which was really helpful in making my final decision. I have owned the car for almost a month now and could not be more pleased with my decision, and the overall satisfaction I had with the buying process. Yamen has continued to reach out to me several times to make sure that I am satisfied with my purchase - he has been a great recourse for any arbitrary questions I have had about the car since then. It is great to know I have someone to reach out to if I'm in need, who will respond in such a timely fashion. I look forward to doing business with Kelly Jeep Chrylser in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your first car JR! We couldn't be more happy that you chose our dealership to work with for your purchase. We look forward to helping you again in the future JR. Take care!

My first Lease experience was amazing

I have bought many vehicles from Kelly but had never leased. My slaesperson, Yamen Dallaji and Andrew Turransky, the General Manger made it very easy and exciting. I've had my car for 11 months now and loving every moment with my car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your purchase CB and thank you for sharing your experience with us. We look forward to working with you again in the future.

Great Service, Follow through on promises!

I had a great time dealing with the sales staff and the financial management. Everyone was friendly and made sure to follow through on things I asked of them. The brakes on the used car I purchased were worn so I asked them to look into them for me. They replaced each brake and rotor for the car free of charge because it was a certified preowned. Shows to me that they stand by they certifications they place on their vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We absolutely stand behind our vehicles Cory! Thank you for visiting our dealership and working with our team. We are so glad you are satisfied with the level of service you received at Kelly Jeep Chrysler, and we hope you'll visit us again soon for any of your automotive needs. Take care Cory.

GREAT CUSTOMER SERVICE AND EXPERIENCE WITH YAMEN..

Yamen Dallaji greeted us when we first arrived. He is very knowledgeable about Jeeps. He showed us a very competitive price the first time. We bought the Grand Cherokee Limited the same day and even took home within two and half hours. Great customer service. Ask for Yamen when you get there. He is the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you Jay, very kind of you to say about Yamen. We appreciate you taking a moment to share your experience with our team and we look forward to our next opportunity to assist you!

Great Experience

Worked with salesperson, Alex Zamakis, for the second time. Previously worked with Alexis aprox 1.5 yrs ago when he got me in to a new lease. Currently, upon my visit to dealership for oil change, we talked and he heard what my concerns were, addressed them and Ilrft that day in a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

So glad to hear that Alex took such good care of you both times Elliot. Please let us know if we can ever help you again.