Reviews
Loving My Jeep...
Walked into Jeep earlier this week to just "look" as most car buyers always do. Test drove a few options & then made our choice. We dealt with Yamen and he was the ABSOLUTE BEST! He was courteous the whole time & very friendly. Allowed us to drive the vehicle & become comfortable with it. The desk part isnt my favorite and that took what felt like a rather long time, I would have preferred to have taken the car that day but had to go back the next day to pick it up. We did have to haggle back & forth as you would at most dealers, but I feel the deal we got in the end was VERY GOOD!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for working with Yamen and our dealership TraSeaBee, we appreciate you giving us the opportunity to work with you. We apologize for the delay in getting you out with your new vehicle, but we hope you'll continue to work with us in the future for all your vehicle needs!
Great experience, met a great sales person.
My husband and I had been to three dealerships previously that day, until we traveled from Weymouth to Lynnfield, MA. We were very depressed and disponded, until we entered the showroom and met Janet. She was extremely well versed with knowledge of Jeeps, but more than that she knew how to make you feel at home and not pressured. We will always start our shopping at Kelly's because the whole experience was wonderful.( Especially Janet Gadsby !) Thank you very much, The Ricketsons
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much The Ricketson Family! From our family to yours, we appreciate you working with Janet after previous disappointing visits with other dealerships. It means a lot to us that you gave us a chance to get you into the right vehicle. We could not be happier for you all, and we look forward to the next time we can help you out again.
Stress-Free car buying experience
Alex was a perfect gentleman who respected my needs and desires and matched me up with the right car at an appropriate price. Very pleased with this transaction and with Alex. After the first 100 miles, I love the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you MACISAAC, we know you'll continue to love your purchase for many more miles! Thanks for letting us earn your business and work with you to get you into the perfect vehicle for your needs. Please visit us again soon - don't be a stranger MACISAAC! Take care.
Good experience
Scott is great- bought last 3 cars from him and he is why I go to Kelly. He gives tremendous effort and support and walks it through to completion and follows up promptly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us Brian, and we appreciate your longtime business. You're absolutely right, Scott does give his very best to all of our customers, and we couldn't be happier knowing he was so attentive to all of your needs once again. Please let Scott or our team know if you need anything else. Thank you Brian, and congratulations on your 3rd Kelly Jeep purchase in a row!
Both Chris and tom were great.
Chris and tom were courteous, attentive, and patient. I didn't feel pressured at all. The entire process, both the sale and financing, went smooth.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Such a major decision shouldn't be filled with pressure BC1776, and we're so happy to hear you felt comfortable while purchasing your new vehicle. Congratulations and we hope you'll work with us again soon if you need anything at all. Thank you BC1776, and we look forward to seeing you soon.
Exceptional
Yamen went above and beyond my expectations to make my first jeep investment the best experience ever! He was kind, understanding and beyond helpful ! Amazing car buying experience
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Kelly Jeep Chrysler family MELFLYNN30, and thank you for working with Yamen at our dealership. We are very happy to hear Yamen made your first Jeep purchase so exciting and memorable. Let us know if you need anything at all, and we appreciate you making time to review our dealership. Thank you MELFLYNN30.
SCOTT LASSITER
It was a great pleasure working with Scott Lassiter, he was very professional and had a great personality, I would recommend my friends to stop in
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for working with Scott Rob, it was our pleasure to help you find the perfect vehicle for you. We hope your friends take your advice and visit us soon too - we would be happy to help them out as well. Of course, please reach out to us if you need anything at all, and we look forward to seeing you again Rob.
Always a great experience
Bill and his team never disappoint when it comes to keeping their customers satisfied. I will continue to use and recommend the service department at kelly jeep in Lynnfield.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much onpoint0073, we do our best to make sure our customers are satisfied in every way when leaving our facility. Please do not hesitate to reach out to Bill and our service team if your vehicle needs anything else, and thank you for taking the time to review our dealership, it means a lot to us.
Bill,Artis,Chris are the most accomodating people
The whole staff is courteous, friendly, and efficient, they have a genuine interest is solving any problems I have. I have told my friends and several bought cars there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You're right Fred, we absolutely do have an interest in solving all of your automotive problems. Thank you for letting us do that for you, and we greatly appreciate your recommendation to your friends. Please don't hesitate to visit us again if we can help you in anyway. Thank you Fred - take care!
Another Great Experience
This is the third vehicle I have purchased from Kelly, the second from this dealership. Kevin Doherty was an excellent sales person. He was friendly, he listened, and was honest. He went out of his way to answer our questions. If you are looking for a new vehicle I highly recommend Kelly Jeep and talking to Kevin.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Millie, thank you for your recommendation of Kevin and our dealership - that's very kind of you. We enjoyed working with you and helping you get into the right vehicle for you. And we appreciate your feedback of our team, it is truly appreciated by our Kelly Jeep Chrysler dealership. Please let us know if we can do anything else for you Millie.