Skip to main content

Kelly Jeep Chrysler

(1,421 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

Reviews

(1,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

Want to share your experience with this dealership?

Write a review

Thank you Yamen & Andy!

I recently purchased a 2017 Jeep Cherokee through Kelly Jeep. As a first time car buyer, I was so appreciative of their patience, guidance and support. From start to finish, I was confident that they each had my best interest in mind. With little to no knowledge, Yamen and Andy ensured that I had a thorough understanding of my purchase. I have already provided a friend with Yamen's contact information. Thank you so much Yamen and Andy for your assistance this weekend! My family and I look forward to working with you in the future!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I had the best experience of life at the jeep Chrysler deale

I would definitely recommend a friend a family anyone to the Chrysler dealership on lynnfield, they're the best. I had a chance to work with NiKO, I couldn't ask for more all I can I've never feel so welcome when I go to a dealership before, But thanks to Noko and he's crew made possible for me. I was very satisfied by hes performance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

2019 grand Cherokee

After shopping from dealer to dealer I met Yamen who quickly helped me find the car I wanted plus great deal! Made the whole process very smooth. Came in a little after 1pm, driving away at 4:30pm in my brand new vehicle! 10/10

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Leased vehicle-24 hours

Great Experience Lizzie was outstanding. The process was simple, easy and totally upfront. I would recommend Kelly as this is my third vehicle with them. I have leased 2 and purchased a preowned.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service and good star sales team

The sales manager Alex was amazing! He made sure we received top-tier service and Niko gave us tremendous service. From the minute we walked in Niko took care of us! He was very knowledgeable about the models and didn’t waste our time. We got the best price of all the dealerships around, by far. Tom in the finance department made sure we understood the deal and were happy with the terms. The service department is far superior to the other dealers around as well. All of this will keep me loyal to Kelly for years to come!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The best !

Everyone is so nice and accommodating! From finding my new car to servicing it ...everyone was great and excellent customer service and quick servicing! I will always get my cars from this location ‘

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are glad you had a great experience with us! We are more than happy to provide you with a great experience and accommodate you in every way. Thank you for the review!

very helpful

Tim was very helpful, he called immediately after i made my inquiry about the vehicle, emailed me to keep me informed if jeep was still available too. I told him when im ready to buy a car he will be the 1 I deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are happy to hear that about Tim! It is great to know that he kept you well informed in regards to the Jeep you are interested in. Thank you for sharing your review with us!

Change into a new lease

Yamen is great to work with. He’s very informative, courteous, and helpful. He negotiated the price I needed even after I left the dealership and called me a couple days later to inform me. Great service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

On behalf of Yamen, thank you for sharing your experience with us! We are glad that Yamen was such a pleasure to work with and kept you in the loop.

Great Service

Very good to deal with. No pressure,very helpful. Very honest to deal with. Nico was great. Ordered new Wrangler, they walked me through the process, new vehicle showed up early and Nico went out of his way to get it to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That is great! We a glad that Nico kept you informed throughout the entire process. Thank you for sharing your review with us, enjoy your Wrangler!

Fix recall and unscheduled maintenance.

Outstanding customer service, always! Friendly and very helpful, courteous and professional. I purchased my Chrysler 300 at Kelly Jeep in Saugus and Yamen Dallaji was the sales person who assisted me. Yamen is phenomenal, nice and polite, as well as incredibly professional. Anyone who is looking to purchase a new or used vehicle at Kelly Jeep, ask for Yamen. He's the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.