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Kelly Jeep Chrysler

(1,421 reviews)
Visit Kelly Jeep Chrysler
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 381-2794 (866) 381-2794
Used (877) 497-0535 (877) 497-0535
Service (877) 219-7155 (877) 219-7155

Reviews

(1,421 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Jeep Chrysler from DealerRater.

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Lemons into lemonade!

Mike was given a lead from his team and didn't realize it was going to be a complicated prospect but knew it came from a quality customer. Michael controlled the entire emotional rollarcoaster and delivered the 2017 Jeep dream to its future owner of 2028! Mom and Dad will be driving it for now for the 5 yr old.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great no pressure dealership

Love Yamen and have leased 4 cars from here and bought 2. Best no hassle dealership. They tell you whst to accept and deliver on their promises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Love hearing that Keri, thank you for working with Yamen at our dealership. If we can be of more assistance to you again please let us know.

Great experience

Great experience at jeep. Service was friendly. Deal was great. Will recommend to friends and family for future sales. Will be coming back for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very helpful, went above and beyond.

Artis was very helpful and communicated well. Always felt taken care of and like he had my best interest in mind, helped me with any issue I was avoiding and made it easy and resolved quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

great service experience

Dropped my van off for tire issue without appointment. They worked me in first day which was amazing. Artis also looked over the van and found some other issues which were covered under warranty so rolled it in with existing work order. Best service experience I have had, I will bring my cars there going forward. Artis was great, quick call backs and clear explanation of problems and work needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Working with Kelly jeep service

I had a very good experience with Kelly jeep service and specifically Bruce Wallace. Unfortunately, the issue I'm having with my jeep is still not resolved. There is a chronic leak somewhere in the vehicle, and despite the service department's efforts, I'm still getting water coming in. But the service department has been very attentive and has made serious attempts to fix the problem. This was my second visit for the same reason. Bruce has been very responsive and communicative. He always kept me informed and got me a loaner car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience and service!

My experience at Kelly Jeep was very good. My salesman Nick was friendly, helpful and very informative. He was able to get me the vehicle I wanted at a great price! I would highly recommend him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Really GREAT!

Janet went above and beyond to help me get the vehicle I needed for me with towing package.We did spend quality time going over the vehicle which was a good bond for her and I, very dedicaded employee Great for your Company

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent service!

Quick and easy oil change, Melina was very sweet and helpful. Definitely coming back for all my service and maintenance needs. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

repair

Wonder experience, completed in a short time, had my car back that evening. ARTIS WAS WONDERFUL TO WORK WITH. The waiting room was clean and they had my loaner car waiting for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.