HJ Auto Group Inc.

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
19 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    February 3, 2020

    I'm an old guy that is very critical of most pre-owned car dealers. However, I was very pleased to find a dealership with a salesperson like Michael.... He truly bent over backwards to make sure that the car I chose was in the absolute best shape possible before I took possession. He was kind, courteous and to the best of his ability answered every question I had during my visits and always stayed in good communication even after I took possession of the car. Best if all, he never lied or stretched the truth and answered honestly. The car had excellent service records and since I bought the car, I have had zero problems. The car was as close to new condition as any pre-owned automobile could be, even with 108,000 miles on it. I spent weeks shopping and comparing cars before finding my car on their lot and it was the best price I had found anywhere. Thank you Michael and HJ Auto Group for making this the best experience I've ever had with a dealer.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 6, 2019

    I got my first car in my life from HJ Auto Group, thanks a lot for the professional advises that I have received from Michael.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • February 3, 2017

    The vehicle I purchased has super good quality, and the staff there are really really nice with great service, specially thankful to David, he is a great... and decent guy with great customer service. The best vehicle purchased experience ever! Thank you all! I will be back again and of course I will highly recommend this auto group to my friends!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    June 28, 2018

    Sales reps monitor their website communication and respond giving the impression of management authority. whereas, there management is far removed and... oblivious to customers' needs.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    10 people out of 13 found this review helpful. Did you?
  • 5.0 out of 5
    August 15, 2016

    I want to say it was a pleasure doing business with David Leon and his staff. They were very friendly and accommodating in making my experience easy and... relaxed. I would highly recommend shopping with this dealership and have already recommended HJ Auto Group to many of my friends. David was a true pleasure to work with and his post sale follow up was top notch. I am loving my new car and having a blast driving it. Got my first thumbs up within in 5 minutes after driving it off the lot. Thanks again David and all of your staff. Marc

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 5.0 out of 5
    February 21, 2016

    I recently purchased a Camaro 2SS from this dealer and my experience could not have been more pleasant. David was extremely helpful from the first phone... call to the last signature. The vehicle was as described in the add and in perfect conditions. The next time I decide to purchase a car I will be visiting this place first and hopefully it will be to drive off in a GT-R. Thank you David I'm really enjoying my new Car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    February 6, 2016

    That car quality so bad. Only looking ok form outside.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 7 found this review helpful. Did you?
  • 5.0 out of 5
    December 14, 2015

    I got a 2015 Mercedes C300 4Matic from them. The car is perfect! And they offer me a very low price, even better than Carmax. Young and Divid helps me... to choose the car and apply the loan. They are professionals. They know things. My credit history is not very well, but amazingly they helps me get the loan in 24 hours with very low interest rate and down payment. I am very happy to work with them, and I hope next time I will still bought cars from them. Now I have been using my car for half year and it runs like new.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    September 17, 2015

    Not a great experience. Called Tuesday to arrange an appointment to see a car listed in one of their ads and arrange purchase. Spoke with David who told... me that the car was in a warehouse and he needed time to move it to the dealership lot. I asked if Friday would be a good time to stop by and enough time for him to move the car. He said yes and to call him on Thursday to confirm. I call Thursday morning and David informs me that he has since put a hold on the car for another buyer. He says he will check the status of the hold and call me back in a few minutes. Several hours go by with no call and I call David back around noon. He tells me that he hasn't reached the other buyer yet due to some time zone difference. I ask him why another buyer who called after me and cannot see the car until after me was able to put a hold on the car and I could not. David tells me because the buyer is flying in and offers no further explanation. He tells me he will call me back within an hour. Several hours later, still no call.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    6 people out of 8 found this review helpful. Did you?
    Dealer Response

    Hi JC, we work with many out of state clients and do have to coordinate accordingly when flights are booked. We treat all our clients fairly. A retu...rn call was made to confirm with you the availability of the vehicle. Please feel free to contact me at 626-586-3339 if you have any concerns. -David L

  • 5.0 out of 5
    July 15, 2015

    Thanks David for everything !!! Love the car!! Swift process... easy to deal with!!! You guys Rock !!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
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