Gettel Chrysler Dodge Jeep RAM of Charlotte County

Gettel Jeep Dodge Ram, I purchased a 2015 Jeep Wrangler. Our sales person Liam, was excellent and made the purchase easy and quick, answerng our questions. He delivered our Jeep to us that evening.

The dealership was incredibly friendly very helpful and helping me make a decision. Liam was incredibly helpful and helping me through every step in purchasing my new vehicle I was incredibly happy I would highly recommend him for anyone else.

Dealership is fine as is the service manager, Keli Clark. Just disappointed with Chrysler for the unknown ETA for our bad MGU/Alternator. They say it could be months.

Tracy did a great job working with our insurance company to close my work order

The attention and service was good. They fixed the problem I had with my car.

Jacob Wyatt is exceptional. He understood my needs and I was taken care of. HOWEVER, THE SERVICE MANAGER, SHEA PARRISH is a completely RUDE, uncaring, unprofessional and was extremely toxic to his staff. I have been dealing with this dealership for excess of 12 years. Jacob Wyatt is the only reason I will be coming back.

Appointment was made a week in advance. Time 1:00 PM. Had to wait while service for an oil change was performed. It took over 3 hours for a simple oil change. People in the waiting room area experienced the same delays. One customer was over 4 hours. I was there early, before my allotted time. Had to wait almost 20 minutes for a service adviser to check me in. It took 15 minutes to check out when they finally brought the car around. I let them know when I checked in and when I made the reservation that I needed the car quickly to go to another appointment. For a basic oil change service - actual time over 3 hours - is unacceptable. Check your records on my timing and see how grossly unacceptable your service was for such a simple procedure.

Easy to schedule. Friendly staff. Routine maintenance and recalls performed satisfactorily Good communication about appointments and updates

I brought my car in for an oil change and for a suspicious clunking noise. Routine maintenance went well. I rode with someone from the service department so they could hear the clunking noise I talked about. They couldn’t find out what was causing the noise and told me to drive it until it gets worse. Not really what I wanted to hear.

Absolutely amazing! Every time I have my vehicle serviced here I am taken care of and I always feel welcome. Thank you to the great staff for taking excellent care of my car!