Reviews

4.6 out of 5 4.6
105 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    November 3, 2018

    The other positive reviews must be fake because this place is a true junkyard. We bought a Honda Civic 2006 hybrid just about a month ago and they assured... us that they inspected all their cars and this one was in perfect conditions. We reside in Virginia not to Maryland so apparently the insurance does not apply to us but beware reassured many times that the car was in great conditions and they did all the checks to make sure that. Fast forward to a month later when we receive our title in the mail and upon bringing the car in for the emission test they tell us that the hybrid battery is no good and it needs to be replaced ASAP. Mind you that's at least $3,800, and we paid $4500 for this car with 130k miles on it.when we called these scammer of a dealership they told us that the car battery was fine a month ago and there's nothing they can do about it. So you're telling me that in a month's time this battery went from great to unusable??? Do NOT buy from these people, they'll scam you out of your money with a smile on their face!!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 14, 2018

    Absolutely outstanding experience at this dealership fast and efficient service. Clear and concise on pricing and negotiation process. Jay even went as... far as giving recommendations for credit unions that may be able to help with financing. Vehicle was in great considition what I would call ROAD TRIP READY (willing to drive it multiple states If needed. WITHOUT QUESTION I AM RETURNING FOR MY NEXT VEHICLE

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 29, 2017

    I¿recently bought a car from here and I¿absolutely love I¿t .. the people were so friendly, if you’re looking for a place with great prices and ready to... drive your car off the lot then this is the place !

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 9, 2017

    Searching for a vehicle I Found Potomac Auto. Good Customer service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    June 6, 2017

    Excellent service very professional loved it.... will be back to get a car from them soon

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    May 23, 2017

    We found Potomac Auto while looking for a car for my daughter in 2015 and purchased one at that time. Because of the excellent service and treatment we... received, we recently returned and purchased another car. The sales staff is knowledgeable and accommodating. In particular, Ameet took care of our needs with the utmost professionalism and knowledge. Potomac has a diverse inventory of cars with fair pricing. I would highly recommend Potomac Auto, without hesitation, for your auto needs.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    May 23, 2017

    This was my second time purchasing a vehicle from Potomac Auto, and all I can say is I was not once disappointed. Ameet (AJ) was simply amazing! He made... sure all my car needs were met. He was consistent with updates and the status of my vehicle and made the process of purchasing a car run really smooth; I was never let down. If I could I would give him 10 stars out of 10!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 29, 2017

    Got a great steal on a good quality car. Sanjay and the staff were more than helpful and gave frank opinions and shot it straight with me.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    April 15, 2017

    I waited for my tags and when I contacted Potomac Auto they stated I had a violation so MVA wouldn't allow them to give me my tags. I asked why they didn't... tell me earlier so I could have resolved it. They expressed they are a small dealership. I asked but my temporary tags expired today and you Couldn't let me know. Jason continued to blame MVA. Although I know Potomac Auto played a part in the issue which could have been resolved. I should have known when I saw another review for Potomac Auto with same issue. I am going to find out who I can go to so this doesn't happen to another Potomac Auto customer. I know....I will complain to the State and the lender.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    March 24, 2017

    Jason was amazing! He was very efficient, and l was very satisfied with my purchase. The car runs very well, has minor flakes and tears but overall... a great car!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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