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Lou Sobh Kia

(1,386 reviews)
Visit Lou Sobh Kia
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday 12:00pm–6:00pm Closed
2021 state dealer award
View 5 awards
2021 state dealer award
2024 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (470) 297-6988 (470) 297-6988
Used (470) 297-6970 (470) 297-6970
Service (470) 297-6972 (470) 297-6972

Reviews

(1,386 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Sobh Kia from DealerRater.

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Robinson Review

My experience was nothing but pleasing and easy. Chris Gardner was so easy to work with and did a great job. I would recommend Chris and the dealership to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

dave9rob, thanks so much for your business. I enjoyed working with you. We look forward to servicing you in the future. Welcome to the Lou Sobh Kia family! Please contact me if you have any questions: (470) 253-6015 – Sincerely, Chris Gardner

Dealer response

Thank you for taking time to write such a nice review about Chris. We really appreciate your business and please tell your friends about us. We look forward to seeing you again soon. Happy Motoring!!

Soul purchaser

We went in answer to an event mailing, we had a 2015 Soul we loved, but found a little yunder powered. They were able to fit us to a white Soul with the bigger engine. As long as the license and registration goes well, we're happy. The sales people were pleasant and professional. The dealership had been servicing our 2015 Soul since they opened, and we have been more than satisfied with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car buying made easy

I normally do not enjoy the car buying experience but working with Chris Gardner at Lou Sobh Kia made it easy. Chris was recommended from someone I work with who had bought a car from Lou Sobh a year ago. Chris was patient with my wife and I as we took a while deciding whether we would buy a Kia. We purchased the 2106 Kia Optima and are are happy with the purchase. Would recommend you contact Chris if you are interested in buying a Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

MountainMan, thank you for your business and for sharing your experience. Welcome to the Lou Sobh Kia family. Please contact me if you have any questions: (470) 253-6015 – All the best, Chris Gardner

Dealer response

Thank you for your kind words Mountain Man. We truly appreciate your business and look forward to taking care of you for many years to come. Please enjoy your new Optima! Chip Hill, Marketing

2014 Ford Transit Connect

We went to Lou Sobh Kia to look for a particular used car on the lot. Chris was helpful and facilitated the sale. He was pleasant to work with and did not try to pressure the sale. After the sale, we found that the rear window washer arm was missing. At our request, Chris sent us the Ford replacement parts. It was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ford Transit Connect, thanks so much for your business and for sharing your experience. Please contact me if you have any questions: (470) 253-6015 – All the best, Chris Gardner

Dealer response

Thanks for your review. Glad we were able to get you in the 2014 Ford Connect. We appreciate your business and please tell your friends about us. Chip Hill, Marketing

Robert E. Allen

I purchased my car in August, 2015 and have been very pleased with it's performance. I recently took it in for a scheduled maintenance and the service department was very courteous and efficient in taking care of me. I look forward to continued good service from everyone there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Hummer H2

Chris was extreme attentive to us when we arrived. He was very honest and upfront on our questions and let us take a good long test drive to put the Hummer to the test. Thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hummer H2, thanks again for your business. I appreciate you for sharing your experience. Please contact me if you have any questions: (470) 253-6015 – All the best, Chris Gardner

Dealer response

Thank you for your review. What a fun vehicle to drive. The Hummer is one of my all time favorites. I know that you will enjoy driving it. Chris does a great job for us and takes very good care of his customers. We appreciate your business. Please tell your friends about us!! Chip Hill, Marketing

Had a great time with everyone at Kia.

This was the second vehicle that we purchased at this dealership. My wife ,son and I were greeted outside by Chris Gardner who is now a member of my family. We then met Scotty Roderick who did our appraisal on our trade in and shared sports stories. Then got with Danny Pelegrin to get the Kia for the price WE wanted ,and had fun doing it. Great personalities at this dealership!!! Family friendly environment and great selection of automobiles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

born23jeff, it was a pleasure doing business with you. What an awesome family! I hope you enjoy your new vehicle. Thanks for sharing your experience. Please contact me if you have any questions: (470) 253-6015 – All the best, Chris Gardner

Dealer response

Thanks for your kind words. We really appreciate your business and are pleased that is your second purchase from us. Chris does a great job for us and he takes very good care of his customers. You are in good hands!! Hope to see you around the dealership soon. Chip Hill, Marketing

Tire replacement

My daughter had ran over a drill bit in her work parking lot. The tire was not repairable. It needed to be done quickly, and they were able do it quickly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Glad we could fix you up. We appreciate your taking the time to write. Please come see us for all of your automotive needs and please tell your friends about us! Thank You. Chip Hill, Marketing

Very satisfied customer!

Walked into Lou Sobh Kia of Georgia and was welcomed with kindness. This team made our car buying expierence a wonderful one! Chris Gardner was a wonderful and understanding salesman and made the sale very easy for us! I would absolutely do business again with this company and recommend them to anyone!! Thanks guys for such a great expierence!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mlozano224, what a B-E-A-Utiful review! Thanks so much for your business and for sharing your experience. Please contact me if you have any questions: (470) 253-6015 – Sincerely, Chris Gardner

Dealer response

Thank you for taking the time to write. We appreciate your business. Chris will take very good care of you and please tell your friends about us. Chip Hill, Marketing

My Kia Experience

Kia worked so hard for me to get the vehicle I've wanted for years and they succeeded! I highly recommend Lou Sobh Kia to all and Kia vehicles. I feel truly blessed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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