Reviews
New Service
I was created immediately. The staff was courteous and as it was my first time, I was given a tour of the facility. My granddaughter was with me and he set the TV for her to watch a children's show which I found very accommodating. All my questions were answered. Overall, it was a very pleasant experience and my car was ready in a very reasonable time. I will be using your facility from now on.
- Customer service —
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Experience
Chris, was helpful and informative with all my questions. He made this buying experience very easy. The service and finance staff were also great to work with. I have already recommended a friend to Chris.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
paul01, thank you for your service (U.S. Navy). It was an honor to serve you. I appreciate your business and thanks for sharing your review. Please contact me if you have any questions: (470) 253-6015 – All the best, Chris Gardner
Thank you for your kind words Paul. We appreciate your business and I will pass this along to those involved employees. We appreciate your business and please tell your friends about us. Chip Hill, Marketing
Phenomenal Car Buying Experience
I cannot say enough about Chris Gardner and the entire sales and finance team at Lou Sobh Kia. This was by far the most pleasant and effortless car buying experience that I've ever had. I will be recommending Lou Sobh to my friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
eab3, It was a pleasure doing business with you and I hope you enjoy your new vehicle. Thanks for sharing your review. Please contact me if you have any questions: (470) 253-6015 – All the best, Chris Gardner
Thank you for your nice comments. We appreciate your taking the time to write. We appreciate your business and you are in good hands always with Chris. We look forward to your next visit. Chip Hill, Marketing
Awesome. Great people
Friendly people. Very helpful they go the extra mile to make sure you get everything you need and want. Already referring people to go there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Miranda Stone, thanks for taking the time to share your experience. I'm grateful for your business. Please contact me if you have any questions: (470) 253-6015 – Sincerely, Chris Gardner
Thank you for the review Miranda. We appreciate your business and look forward to seeing you again soon. Thanks for telling your friends and family about us. We will be sure to take very good care of them. Have a nice day! Chip Hill, Marketing
Chris is the best!
Chris really made my car buying experience great. I never felt pressured by him. He was very professional and approachable. We spoke on the phone quite a bit before I made my purchase. Each time we spoke, Chris was extremely patient. It was such a pleasure working with him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
christie2424, It was a pleasure doing business with you and I hope you enjoy your new vehicle. Thanks for sharing your review. Please contact me if you have any questions: (470) 253-6015 – Sincerely, Chris Gardner
Thank You Christie. We appreciate your review and your nice comments on Chris. He does a great job. Thanks for your business and we hope to see you around the dealership again soon. Please tell your family and friends about us!! Chip Hill, Marketing
Love my Optima SX turbo - great dealer experience
I liked it that the guys at this dealership didn't try to play games with me. Brad is a low pressure kind of salesperson and I appreciated his approach. He was knowledgeable regarding the inventory on the lot and the feature differences between the different models of the car I was looking at purchasing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sevice at Lou Sobh Kia in cumming GA March 2016
Excellent quality service, great people, facility and toal quality dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Car Buying Experience in my life!
Chris truly demonstrates what a professional car salesman should be. He was knowledgeable of the product, did not pressure my wife and I, sincere in his approach, patient, and friendly. It was truly the best car buying experience my wife and I have ever had, from the moment he shook our hands to introduce himself, to the moment he shook our hands after we signed the papers and drove away. We highly recommend him for your next purchase!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
NewKiaSorentoOwners2016, thanks so much for your business and for sharing your experience. We look forward to servicing you in the future. Please contact me if you have any questions: (470) 253-6015 – All the best, Chris Gardner
Thank you for your review and kind comments. We appreciate your business and please tell your friends and family about us. I will pass this review along to Chris. Hope to see you at the dealership again soon. Chip Hill, Marketing
Oil Change
Exceptional service. The staff is very friendly and warm which makes the customer experience excellent. It is not hard not to love visiting this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great experience!
Chris Gardner excellent salesman! Very nice! And very helpful! Made several trips to the dealership before i bought my car, and was never presssured! Thank you Chris for all you help!!i
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
kiacar13, thanks so much for your business and for sharing your experience. Please contact me if you have any questions: (470) 253-6015 – Sincerely, Chris Gardner
Thank You for your kind words. We appreciate your business. I will be sure to pass this review along to Chris. We look forward to seeing you at the dealership soon. Enjoy your new Kia!! Chip Hill, Marketing