The Big Lot Car Credit

Reviews

3.9
(64 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Great place to shop for cars

They are very reasonable and the people there are friendly if it’s anything you need they will get it done for you I would refer a lot of people to BiglotCars

5.0

Excellent service

Easy process, their staff is amazing and David was amazing and explained everything, he left nothing out. I would highly recommend this place to anyone looking for reliable service

5.0

Great Experience

Enrique was my salesman and was very knowledgeable and courteous . Tony was great to work with to finalize the deal and Sarah is always pleasant when I visit the dealership. My best car buying experience ever!

4.2

Great selection of vehicles. I?d refer anyone

I?d recommend lots here. Very nice cars and speedy process. Cool lil warranty that I?m sure I won?t use. Even offers insurance to be included in car note. Pretty neat

5.0

Absolutely wonderful

This car lot is one of the best Car lots I have been to ! The people are VERY nice here and they have the best customer service ! The process is easy and very affordable . I will thank Marcus and the manager Kristan for helping me find an affordable car ! I would come back ! MOST RELIABLE DEALERSHIP IVE BEEN TO!

5.0

Big Lot Means Good Business!

I purchased a 2014 Fusion from this lot sometime ago and I can honestly say it was easily one of the smoothest transactions I've ever made. As a vetearn car buyer, I know the process can seem drawn out and heavy, but the staff was incredible! I believe the one who helped me seal the deal was a kid fresh out of college, who went by the name Mark or Marcus. He was incredible! Most of the previous cars I've purchased were one time cash payments, so I was worried about my credit when going into Big Lot, but this young man helped ease all my worries and had me paired with my new Fusion within a week, and I can honestly say I do not have any complaints! If you're searching for a new car and easy going staff, Big Lot is definitely the place to go!

1.0

very disappointed

I'm not the customer who is mad about nothing. I hostly wanted to rebuild my credit. I work hard and make my car payment on time every time. Made a big down payment and it just seems that sign the deal. After my warranty was out start having problems. Call and get treated like why you calling us. Parts missing off the car premise made to replace still not done 6 months later still not done call no-one call you back. I have a oil leak can't get them to focus because they booked, and when they maybe able to get me I will be without a transportation. I feel discounted and taken advantage off but it's all good because one day I'll be able to go to a relatable car lot and drive off in a nice clean car with no issues and good customers service.

Dealer response

so sorry your upset if you can call im sure we can some how work out the problems you have had 8162415100

1.8

Unsatisfied

I would agree with most of you writing review..I agreed when come to get you a car they fast But when u buy a car and you drive it for week and half and broke down on you..they act like Theys dont want to have to do anything with that They make me use my insurance to toll my own car.their not very good of getting back with you at all you the one have to take care of everything..I don't think it a good car dealerships at all..

Dealer response

Jennifer, If you need help in the future please call me Jeff Fulton 816-241-5100 I will try to make all of your service issues run smoother .

5.0

New to me!

I just went here to try my luck, really didn't think I would get approved! I have been told no so many times in the past! But the Big Lot Car Credit said YES! Thank you guys for all your work to get me in a new car! This will be the first lot I tell my friends and family to check out when looking for a new/used car!!! I would like to thank Steve for getting me in the little Black LEXUS ES330, very nice car! Thank all of you guys and girls for helping us get into better cars!!!

Dealer response

Happy to hear you had a positive experience

5.0

Michael Bell, I'm happy with the car of choice.

I like the first car of my choice, I am very happy with the car that I'm buying, overall real good car . I'm happy, Thank you.

Dealer response

Thank you for the review! Please let us know if there is anything else we can do for you. - Tony