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Audi Owings Mills

Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 4:30 PM

Audi Owings Mills Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 4:30 PM

Sunday

Closed

About Our Dealership

Audi Owings Mills is a part of the family owned and operated Priority 1 Automotive Group of dealerships. Our mission is to continuously enhance the overall buying and ownership experience for current and future Audi customers.

...



Our group of dealerships are fortunate to represent some of the best performance brands in the automotive industry. We take pride in providing outstanding service and we put forth 150% effort into making your experience one that is unforgettable. To us, it's sheer joy to work with clients that have a passion for driving as we have a passion for the product.

"Largest pre-owned Audi Selection in the Baltimore-Metro Area!"

Service

Oil, Filter Change

$130 and up*

Multi-Point Inspection

Complimentary

Check Engine Light Diagnosis

$149 and up*

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
41 lifetime reviews. Includes reviews of Audi Owings Mills from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 8, 2018

    We purchased a used Subaru and were treated like we were buying a 50k Audi. Great staff who made the whole car buying experience the most pleasant ever.... We walked away satisfied with the value of my trade in and the purchase price of our vehicle. Highly recommend!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Audi Owings Mills

    We truly appreciate the time you took to review our dealership and are extremely happy to hear you had a positive experience working with our team. Co...ngratulations on your Subaru!


    Worked with:
    ROBERT WILLIAMS

    FINANCE MANAGER

    (4.9) 9 reviews

    Daniel Coy

    Sales Manager

    (4.8) 5 reviews

  • 5.0 out of 5
    October 3, 2018

    I am amending my review regarding Priority One Audi. I stopped in there a,few days ago to see the service manager. I have to say that he was extremely... concerned with my issue and took it upon himself to look further into it. I am very happy to say I was treated with care and concern. My issue was taken care of. I have total respect for not just the Service manager, but for the entire team at the service department. They totally are a great crew and will take care of your car. Thank you again . You All are amazing.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
    Audi Owings Mills

    Thank you for sharing your experience with us, Yvonne. Our team was happy to help you and ensure that you were satisfied. We appreciate your feedback,... and we hope to serve you again for your future vehicle needs.


    Worked with:
    TOM DINATALIE

    SERVICE ADVISOR

    NOT RATED

  • 4.8 out of 5
    September 23, 2018

    My car suddenly went up and I was forced into figuring out my next car to buy in a very short period of time. It was stressful, but when I visited Dubois... at Audi Owings Mills, he was very patient with me as I asked a lot of questions and addressed my many concerns, as I had never purchased a "luxury" car. My wife and daughter enjoyed meeting with him and learning more about the Audi brand. Dubois, Tyler, Dan and Robert provided me with wonderful service from the first test drive to the eventual financing of the vehicle. No pressure, very professional and a feeling that I was a valued customer will make me return to them, when I am in need for a new car in the future.

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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Audi Owings Mills

    Congrats on your new car! We're thrilled you enjoyed your experience with us! We strive for exceptional customer service and are so happy to hear that...'s what you received. Happy driving!


    Worked with:
    ROBERT WILLIAMS

    FINANCE MANAGER

    (4.9) 9 reviews

    Daniel Coy

    Sales Manager

    (4.8) 5 reviews

  • 5.0 out of 5
    September 22, 2018

    Excellent Service. Honesty, Trustworthy and a charming human being before a salesman. I've been to close to 25 dealerships in my life including friends... and family's car buying experiences and he tops the best experience by far. He will work with you and do what's right!

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Audi Owings Mills

    Thank you for the excellent review! We will be sure to thank our team for giving you such an incredible experience like no other. Let us know if there... is anything else we can help you with. We look forward to your next visit!


    Worked with:
    ROBERT WILLIAMS

    FINANCE MANAGER

    (4.9) 9 reviews

    Daniel Coy

    Sales Manager

    (4.8) 5 reviews

  • 5.0 out of 5
    September 20, 2018

    Excellent service. Friendly. Good test drive experience. James was great to work with. He was very knowledgable about his business and answered all of... my questions.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Audi Owings Mills

    Hello, Thank you kindly for the 5-stars. We appreciate you letting us know what an excellent customer experience you had and please reach out to us ...if we can do anything else for you.


    Worked with:
    JAMES COFFIN

    (5.0) 10 reviews

  • 5.0 out of 5
    September 11, 2018

    My husband and I had the recent experience of interacting with the team at Audi Owings Mills. It was a terrific experience from start to finish. The team... is very knowledgeable, patient, and thorough. Our Audi Brand Specialist James "Jim" Coffin was a pleasure to work with during this overwhelming time. He is passionate about the Audi brand and spent a good deal of time with us answering a lot of questions. The professionalism and charm equally extends to the ownership, Michael Wanner, and Robert Williams. All were attentive to our needs and we never felt rushed during the process. Beautiful, beautiful space with a convenient location. This dealership understands the value of customer service!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Audi Owings Mills

    Thank you for leaving us a review! We really appreciate your kind words for all our staff and will be happy to let them know to continue their outstan...ding service. Thank you!


    Worked with:
    JAMES COFFIN

    (5.0) 10 reviews

    ROBERT WILLIAMS

    FINANCE MANAGER

    (4.9) 9 reviews

    ELVIN HUSE

    Technologist

    NOT RATED

  • 4.5 out of 5
    August 26, 2018

    We were buying a car for my daughter to replace the one that was totaled when she was rear-ended. Of course the insurance company did not give her enough... money to replace her car, so we were shopping under a lot of stress. The first contact from the Audi dealership was with Julian Thornton. He could not have been any more pleasant and helpful. Even his texts back and forth were friendly. He guided me through a very nice test ride off of the crazy-busy road the dealership was located on. It gave me the chance to pay attention to the car instead of all the traffic. He answered any questions I had and found the answers to any he was unsure about. The manager came over and introduced himself. He was also able to answer a few more questions I had. We were buying a used Toyota Prius from an Audi dealership which felt a little silly to us, but we might as well been buying a brand new Audi for all the attention and care they gave us. The dealership was immaculate, as was the car, so I came back with my daughter the following day. Julian was busy with another customer, so he introduced us to James Coffin who would work with us. I was a little disappointed that we would not be able to work with Julian, but James was every bit as pleasant and helpful as Julian. He took my daughter for a nice test-ride, again, on the calmer side roads behind the busy road the dealership was on. Everything went well, so I told her to choose between the Prius we had seen earlier in the week, and the one she just test drove. The bottom line is the deciding factor was that we both felt better giving our money to a dealership that was so helpful, friendly, and pressure free. If I can ever afford an Audi, there will be no question as to where I shop. The only issue I have is that there was no flexibility on the price. We are so strapped for cash, that it would have been incredibly helpful if we could have gotten the price down a bit.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Audi Owings Mills

    Hello, We are so happy to hear that you and your daughter had a great experience with us during your visit. It's good to know that Julian and James p...rovided you with great service. We value your business and hope to see you again!


    Worked with:
    JAMES COFFIN

    (5.0) 10 reviews

    ROBERT WILLIAMS

    FINANCE MANAGER

    (4.9) 9 reviews

  • 5.0 out of 5
    August 23, 2018

    I was looking for a new Audi and set up a test drive with James Coffin to confirm the model I selected was the one I wanted. James was very professional... and answered all my questions. James did an extensive search and found the Audi I wanted with the options I requested. He reviewed the vehicle with me when it arrived and followed up with me a few days after the purchase to make sure I was satisfied with the car. If you are looking for a Audi, I would recommend James Coffin and Audi Owings Mills.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Audi Owings Mills

    Thank you for the amazing review, Kurt! We will be sure to thank James for doing everything he can to get you the car you wanted. Let us know if there... is anything else we can help you with. We look forward to your next visit!


    Worked with:
    JAMES COFFIN

    (5.0) 10 reviews

    ROBERT WILLIAMS

    FINANCE MANAGER

    (4.9) 9 reviews

    Robert Hess

    General Manager

    NOT RATED

  • 5.0 out of 5
    August 21, 2018

    The place was not busy the day I went there to purchase new Audi. I received good service and personal attention throughout. Paperwork was smooth process.... My salesperson, James, was good and highly recommend.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Audi Owings Mills

    That's great to hear! We are happy to hear you received great service from James. We appreciate your business and hope to see you again!


    Worked with:
    JAMES COFFIN

    (5.0) 10 reviews

  • 5.0 out of 5
    August 17, 2018

    James Coffin was the right person for me to talk to! I told him I had drove all the way from Woodbridge, VA; and I was looking for latest Audi Magazine... (#114) and James knew exactly where to find one. Also, I ask him about two vehicles I was interested in: the RS5 and the 2019 Q8. Without feeling any sales pressure, he gave me as much information as he could about both vehicles. James was friendly and pleasure to talk with. Although, the Q8 won???t be available for another three months; James will be the salesman (Audi Brand Specialist) that I will be looking for. Keep up the outstanding work and professionalism, Michael Wallace

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Audi Owings Mills

    Thank you for taking the time to leave us a positive review and rating! We are happy to know that you had a good experience with us and that James was... so helpful and friendly throughout your visit. We appreciate you driving the distance to see us and we are glad that James could help you find what you were looking for by providing you with informative customer service. We look forward to seeing you again in the near future!


    Worked with:
    JAMES COFFIN

    (5.0) 10 reviews

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