Next Step Auto LLC

1.0 out of 5 1.0

Reviews

1.0 out of 5 1.0
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    December 3, 2019

    I purchased a car from them a couple of weeks ago and it has started having a few problems. I took it to a dealership to get looked at and was informed... that most of the issues were due to front end damage from an accident. When I reached out to the Next Step to ask them about it they let me know that they do not share a CarFax report on cars that have findings on them but they do show a CarFax report on the cars that are clean, so that is how I should have been aware that there was some previous damage to the car. They stated that they are not required to share all of those issues with the car upon the sale. I have since found more problems with the car that I will have to take care of and in my opinion should have been disclosed or fixed prior to selling. I do not recommend this seller

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    December 3, 2019

    Sold is a car a few weeks ago with all kinds of problems. Purposely covered up the fact it had front end damage. Make sure you check everything. He stated... we should have guessed it had been wrecked. DONT BUY FROM HERE

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    Customer Service
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    Quality of Repair
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    Overall Facilities
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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?