Reviews
Jason is always on top of things! He made sure he updated...
Jason is always on top of things! He made sure he updated me on my vehicle. He was there for me in case I had any questions. Great guy! Thanks Jason
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
very clean polite respectful Alfredo was very friendly...
very clean polite respectful Alfredo was very friendly and helpful most likely would not have done deal had not been for him glad i did awesome car need to work on final paper work too; way to long to do paperwork deal was already made and paid with cashiers check still took nearly 2 and 1/2 hours bad for out of state buyers but all in all would rate a 10 and would recommend Alfredo to work with thanks
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Alfredo was a great help! We're so glad that we could help out, and we hope you love your new car. Thanks again for your business and recommendation. Take care! - Madison Magnus, Customer Relations Manager
Amazing service and staff out of this world!! Jayda was...
Amazing service and staff out of this world!! Jayda was wonderful from start to finish and Jason was so helpful and knew just what to do to help me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jayda & Jason were great helps! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Camille is awesome. The Sorento was clean and ready for...
Camille is awesome. The Sorento was clean and ready for me when I arrived. The gal at the checkout counter was very friendly. All in all it was a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Sorento service
Lavar does a great job for us gets the car in and done on time and always keeps us informed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Routine Maintenance
I went in for a routine maintenance and could not afford the entire 30,000 mile checkup. They did what I needed to have done and recommended what needed to be serviced soon. My car was washed and vacuumed and ready for me to go in an hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Karis, thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Diana , although receiving multiple rewards for customer...
Diana , although receiving multiple rewards for customer service , surely made me uncomfortable and very unwilling to return! Thank goodness for Managers who are willing to apologize and accommodate.
- Customer service 1.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your honest feedback, it means so much to us. We are disappointed to hear about your experience with us, and we apologize for any inconvenience this may have caused you. We encourage you to reach out to us if you have any further questions or concerns via email at madisonm@jimellis.com. Best regards, Madison Magnus, Customer Relations Manager
Jason was very helpful answering my questions and allowed...
Jason was very helpful answering my questions and allowed me to select what service I could chose to do now or later. The serve did not take vary long to complete.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
James was extremely personable and very informative. He...
James was extremely personable and very informative. He helped the process go smoothly by keeping us up to date on the status of purchasing my new sorento.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that James was a great help! Thanks again for your business and kind words, and we hope you love your new Sorento. Take care! - Madison Magnus, Customer Relations Manager
Excellent customer service in service department. Did not...
Excellent customer service in service department. Did not have to wait long for maintenance and everyone there was very informative and kind. Very pleasant experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager