Reviews
Had a 2017 Sportage ready to end lease. Relocated from...
Had a 2017 Sportage ready to end lease. Relocated from NH - new to GA. Went to Jim Ellis for service. Great experience. Spoke with Bryson in sales and he was extremely knowledgeable, respectful. We came to an agreement for a 2020 Sportage. All done quickly, easily and I drove off very satisfied. Will stay with Ellis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy Bryson was a great help! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
Good buying process for my new Optima — good price,...
Good buying process for my new Optima — good price, efficient, honest. I worked with Bryson and had a great experience. Really pleased with my new Kia.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bryson was a great help. We're so happy that we could help out & we hope you love your new Optima. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Work with sales - Katerine Nunn.No drama - she answered...
Work with sales - Katerine Nunn. No drama - she answered questions quickly with no misdirection and NO surprises when we arrived. Thank you Katherine!!! Great Experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Katherine was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
We were extremely pleased with how we were treated at Jim...
We were extremely pleased with how we were treated at Jim Ellis Kia. Aside from the warranty which can’t be beat, the staff was extremely thorough and educated on the cars. It was a Wonderful experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
We found out van through an online search. Both the rep...
We found out van through an online search. Both the rep and sales people were amazing. Will use them again or refer in a heat beat.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! We hope you love your new vehicle, and we thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
They are so friendly and patience. Because of my car...
They are so friendly and patience. Because of my car insurance thing, they had to wait around 3 hours but they wait and were besides me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Larry was great to work with. We didn't make it easy on...
Larry was great to work with. We didn't make it easy on him yet he listened to us, stayed calm (even if we didn't) and was professional at all times.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Larry was a great help. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Had a great experience during my time there. Lisa was...
Had a great experience during my time there. Lisa was helpful. She listened to my concerns and was able to get me out quickly! Will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Very very please with Bryson our salesman from start to...
Very very please with Bryson our salesman from start to finish. He asked with kind of car we wanted. Showed us exactly what we wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Bryson was a great help! We're so glad that we could help out, and we hope you love your new vehicle. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Thanks for highlighting some of our staff who provided you with such a positive experience, Fances! Thanks again for your business! Take care!
Fix Parking Brake Lamp
Prompt and Professional this is the third KIA purchased here and the Dealer makes it easy to come back. Also brought my sister here to buy her KIA.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager