Reviews
Enjoyed buying a car here. Didn't feel rushed, and they...
Enjoyed buying a car here. Didn't feel rushed, and they spent time making sure I understood everything about my car. The only thing is some of the wait times seemed a bit too long, but that is to be expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kinds words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
Cameron was very helpful with the purchase of a new vehicle
Dealership was well organized and managed. I received assistance within a minute of entering the parking lot, and I was impressed with their strategy for dealing with Covid 19. Cameron was very helpful and thorough throughout the buying process. Overall, one of the more stress free experiences I have had when purchasing a vehicle. Chris (the finance rep) was very organized and got us in and out in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so glad that Cameron & Chris were great helps! We're so happy that we could help out, and we hope you love your new car. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Jason was welcoming, explaining the process, offered me...
Jason was welcoming, explaining the process, offered me an uber and gave directions to Panera bread. Offered to wash my car. Both of my daughters bought vehicles from this dealership that is why I chose this location.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! We're so glad that we could help out, and we thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
I was very pleased. Jason Dale met me and kept me...
I was very pleased. Jason Dale met me and kept me updated throughout the process. I was there for service for a recall in my Sportage.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Diana Bell is truly an asset to your company also the...
Diana Bell is truly an asset to your company also the young man who cleaned my car he did an excellent job I was very proud to drive away my car gleamed I would recommend your business to all who will listen to me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help. We're so glad that we could help out, and we thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Warranty service trip - well done
Bought our first Kia (2019 Niro Hybrid) from CarMax and brought it to Jim Ellis for its 15k servicing. They found a problem in the steering column. They ordered the part and called me about a week later to get it installed. Everything on time, as expected. They even washed the car vacuumed it and provided a ride home and back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
Jason Dale was extremely helpful he broke down all the...
Jason Dale was extremely helpful he broke down all the charges for a future appointment, kept me updated throughout the process of my car getting serviced!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! We're so glad that we could help out, and we thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Friendly, attentive, and fast service. They made sure to...
Friendly, attentive, and fast service. They made sure to address and fix a poor experience I had in the past. Very pleased with my experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out. Thanks again for your business and kind words. Take care and have a great weekend! - Madison Magnus, Customer Relations Manager
fast service , no waiting
Diana B. Bell was service advisor.. helped us as soon as we walked in, Kept updating us on the service Great Job,, Thank you so much Sefket Hadzic / Larissa Hadzic
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thank you again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
Great customer service, they went out of their way to...
Great customer service, they went out of their way to help with my car questions and any other question or converns I had about my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager