Reviews
You can always expect excellent customer service at Jim...
You can always expect excellent customer service at Jim Ellis Kia!! Smart, honest/trustworthy, and friendly service advisors and staff provide top quality work in a timely fashion.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
I had a great experience. First, I desperately needed a...
I had a great experience. First, I desperately needed a loaner car while my car was diagnosed and I feel like the team really tried hard to make it possible. Everyone was very courteous and friendly. I had my 3.5 yr old son With me and he was treated like he was just as important as anyone else. Lavar helped us and was so kind and pleasant.
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Jason Dale Is The Best!
Ever since we bought our 2020 Telluride, from driving it off the lot to it's first oil change and all subsequent service intervals, the service has been exceptional. Recently we had a cracked windshield and Jason Dale singlehandedly took care of the entire process for us to get it repaired. He was OUTSTANDING.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! We're so happy that we could help out, and we hope to see you next time. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
C Boyd
Overall great service as usual. This is not the closest dealership to me. I live almost an hour away and I make the trip just because of the friendly service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
rercall
Mark did a great job taking care of my service. The only problem was getting your phone #. WHY DO you ask for 25 words? thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was a great help! As far as the 25 word requirement, it's a requirement from Dealer Rater itself, but we do apologize for any inconvenience. Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
Overall great experience. Got a very fair price for this...
Overall great experience. Got a very fair price for this vehicle. My only complaint would be time it took from agreement on the sales price to completing the transaction. Otherwise all commitments were met. Brandon was a true professional and I enjoyed working with him.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Brandon was a great help. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
I received excellent service from beginning to end!!! My...
I received excellent service from beginning to end!!! My service rep was kind, quick, and made sure my experience was better than great! She deserves to be rewarded!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
Jason was great explained everything and kept me informed...
Jason was great explained everything and kept me informed was kind friendly respectful and caring I will definitely come back great customer svc and work
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
Excellent new car purchase experience!
Zee, Mike, and Larry were easy to work with and the entire process was simple. I typically have a disdain for new car negotiations. I found Jim Ellis to be more than reasonable. My three daughters and I all drive Kia Souls and this purchase was the easiest one to date AND the best priced one to date!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Zee, Mike, & Larry were all great helps! We're so glad that we could help out, and we hope you love your new car. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Camille is amazing ! I just love her , she gets me in and...
Camille is amazing ! I just love her , she gets me in and out with great hospitality! I will most definitely come and visit with her again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Camille was a great help. We're so glad that we could help out and we hope to see you next time. Thanks again for your business and kind words, take care! - Madison Magnus, Customer Relations Manager