Reviews
Very clean, friendly atmosphere and made me feel like a...
Very clean, friendly atmosphere and made me feel like a valuable customer. I definitely would recommend this dealership to someone looking to purchase a new or used car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Mud flaps installed
Had mud flaps installed on new vehicle purchase. No need for 25 words for service description. This requirement needs to be removed in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
I feel like part of the team.
Diane is gem.. She's always on point when i come in. Diana kept me up on my repairs and timeline of my services making sure i was worry about coming in when my car wasnt ready
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! We're so happy that we could help out, and we thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Was very helpful answered all my questions regarding cars...
Was very helpful answered all my questions regarding cars and the cars warranty. Made sure I knew everything about the car I was buying. Made sure I knew the car fax about the car. And before I left made sure I had everything I needed for the new car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
Great, friendly, courteous, prompt service. I told Lavar...
Great, friendly, courteous, prompt service. I told Lavar I needed service to be completed by 11:00 a.m. They were finished at 9:50.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help. Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Ok but not ok
This was an appointment for my mother and as she lives a bit aways. She came down that morning and dropped the car off at 0930. Was told it would be about 2 hrs. At 1230, she calls and gets no answer and I call. Get told the car just went in about 30 mins ago and should be done in 2 hrs!!! At 1530 we go and ask about the car, it’s been ready since 1330/1400!! She was given $100 off the bill but sometimes money is not enough. She did get to spend the day with me and my kids, but she had other things planned that she had to cancel. Would give higher review but for the lack of information as to what was happening, not good! Didn’t get service tech name but he did help us out.
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are disappointed to hear that you did not receive top-notch customer service as expected and we apologize for any inconvenience this may have caused you. If you have any further questions or concerns, please reach out to us via phone or email at 770-362-1261 or madisonm@jimellis.com. Take care. - Madison Magnus, Customer Relations Manager
LaVar is of course AMAZING!! Thank you for everything. He...
LaVar is of course AMAZING!! Thank you for everything. He fit me in with no questions asked. Even communicated with me the whole process. Never a let down.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lavar was a great help! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
Excellent service. Diana was extremely helpful and went...
Excellent service. Diana was extremely helpful and went out of her way to assist me when I told her I had health issues and it was hard for me to be in the waiting area. I really appreciate all she did.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana was a great help! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
OIL CHANGE & OVERALL CHECK OUT
Bought my car at this dealership & they are the only ones who've worked on my car. Every oil change, tire rotation, whatever. Never have a problem & if there is a slight one they always make it right.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Was very accommodating as I was concerned about waiting...
Was very accommodating as I was concerned about waiting while my vehicle was being serviced. Put me in a waiting area by myself. Won’t submit
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
It is great to read such wonderful comments about your recent experience with us! Thanks again for the positive feedback, and we hope that you have a great day!