Reviews
Wanted to start by saying my salesperson was the best! I...
Wanted to start by saying my salesperson was the best! I was disappointed in the fact that the dealership didn't offer any incentives or rebate for my purchase. For that reason I will not refer any person .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with your Sales rep, and we apologize for any inconvenience you may have experienced. Take care! - Madison Magnus, Customer Relations Manager
Great, fast service. Unbeatable staff. My time there is...
Great, fast service. Unbeatable staff. My time there is always swift and I will never have a need for another dealer. Thanks Jim ellis team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so glad we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
We’ve been very pleased with Jim Ellis overall. From the...
We’ve been very pleased with Jim Ellis overall. From the buying to Service, its been hassle free! Specifically, Lisa has been a pleasure to work with! She has great customer service and super responsive. she’s an asset to your team!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Kia of Kennesaw. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Excellent experience! The process was smooth and quick....
Excellent experience! The process was smooth and quick. Greg is the consummate salesman- extremely skilled and accomplished. Thank you to all involved in the process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Greg was a great help! Thanks again for your business and kind words, and we hope you love your new car. Take care! - Madison Magnus, Customer Relations Manager
I came in for some recall upgrades due on the car....
I came in for some recall upgrades due on the car. Communication and service were excellent. Jason was my service rep. I will not hesitate to return for future service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
Hi, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Outstanding!
My experience with Jim Ellis Kia continues the good service I had with previous owner. I own my third Sorento. Everyone is friendly and helpful. Mark Lewis, who took care of my service appointment, was wonderful!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Mark was a great help! We're so happy that we could help out, and we thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
I most often see Diana and she is always so wonderful. I...
I most often see Diana and she is always so wonderful. I always leave completely taken care of and I always feel that my car will serve me well into the future based on the time and care that they put into the regular service.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Diana is a great help! We're so happy we could help out, and we thank you again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Lisa King took care of me and the service required for my...
Lisa King took care of me and the service required for my Kia Sorento. She was clear and responsive, meeting my needs including provision of a loaner vehicle while waiting for parts to arrive and repairs made. I am quite pleased!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Lisa was a great help! Thanks again for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
Quick service, efficient and helpful
All areas of Jim Ellis service center were amenable to having the customer first, in that comfortable seating and refreshments were available while the repairs were done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thanks again for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Your comments keep us motivated and working hard for all our guests! Please let us know if there is ever anything else we can do for you! Safe travels!
This is by far the best dealership! Our Sales Person was...
This is by far the best dealership! Our Sales Person was amazing and so kind. He really helped with our specific needs. Will definitely be back for all of my car needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy we could help out! Thanks again for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager