Reviews
Great Experience!
So friendly and professional! The team made a dreaded experience easy and painless! They will definitely have my future business. I have enjoyed my Sorento too and get so many compliments!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so glad that we could help out! We hope you love your new Sorento, and we thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Everything was done on time and at the price quoted. It...
Everything was done on time and at the price quoted. It was a very good customer service experience as always. Great doing business with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help! Thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
I highly recommend Jim Ellis Kia on Barrett pkwy. I took...
I highly recommend Jim Ellis Kia on Barrett pkwy. I took my car in for the 90,000 service. Maintenance was quick and efficient. Dealership also provided Lyft to take me home and then pick me up to take me back to the dealership for vehicle pickup. Great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help out! Thank you for your business and recommendation, it means so much to us. Take care! - Madison Magnus, Customer Relations Manager
Always a pleasent experience. Can easily get appointments...
Always a pleasent experience. Can easily get appointments when other kia dealerships can't see me for months. My next car will most likely be another kia
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so glad that we could help out! Thank you for your business and kind words, take care! - Madison Magnus, Customer Relations Manager
Amazing Customer Service
I just recently bought my second Kia from this dealership! They are so kind and really put their customers first. I tried another Kia dealership and left there due to a very aggressive salesman. I went back to Jim Ellis and found exactly what I needed! James Wind answered all of my questions, he did not pressure me, and he made sure the car was exactly what I was looking for.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback with us, it means so much to us. We are so pleased to hear about your experience with us, and are so glad that James was a great help! We hope you love your new vehicle and we thank you for your business. Take care! - Madison Magnus, Customer Relations Manager
Great Experience
I dropped by for an oil change without making an appointment. They took the car in and performed the service and washed my car in less than an hour. I had a cup of coffee and enjoyed the complimentary WIFI while waiting. Excellent experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that we could help! Thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
Camille helped me right away, Got me in and out.. Was...
Camille helped me right away, Got me in and out.. Was very professional. Made me feel welcomed and comfortable. The best service by so far
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy to hear that Camille was a great help! Thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager
No Pressure Buying Experience
One of my worst things to do is buying a new car. We had the best experience with Curtis. He was courteous and very respectful. We received excellent service throughout or purchase. Thank you Jim Ellis!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so glad to hear that Curtis was a great help! We hope you love your new vehicle, and we thank you for your business. Take care! - Madison Magnus, Customer Relations Manager
fair price, honest and friendly
I worked with an online agent to establish a price for the car I wanted. When I arrived at the dealership, we met with Larry Whorley. He took us for a test drive, completed the paperwork with us (for the price I was expecting, and introduced us to the rest of the team. Our purchase was a very pleasant experience! I highly recommend Jim Ellis Kia.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so glad that Larry was a great help! We hope you love your new vehicle and we thank you for your business. Take care! - Madison Magnus, Customer Relations Manager
This dealership is amazing. They are close to my job and...
This dealership is amazing. They are close to my job and I always have an awesome experience when I visit. They are always friendly and always helpful. I would recommend them to anyone because of the awesome customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so glad that we could help out! Thank you for your business and kind words. Take care! - Madison Magnus, Customer Relations Manager