Reviews
Came in on a Monday because my oil pressure light came...
Came in on a Monday because my oil pressure light came on. They told me it could be Wednesday before it was fixed. It was ready that afternoon. Haven't had any problems with it since then.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy we could help! We hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
Jason dale is such a wonderful and joyful face to see on...
Jason dale is such a wonderful and joyful face to see on this service drive!! He always brightens my day and puts a smile on my face before I leave, no matter the news that he has given me good or bad!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we're so happy that Jason was a great help. We thank you for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
Assistance
Jason Dale is a very professional and personable service writer. I appreciate his assistance and guidance on the repair of my 2012 Kia Optima. I will return and use the service center in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Jason was a great help! We thank you for your business and kind words, and we hope to see you next time. Take care! - Madison Magnus, Customer Relations Manager
Great Experience
I was moving from out of state and unlike other dealerships I was talking to, Jim Ellis was honest, forthright and willing to work with me. Erika, the internet sales person was patient and able to look into everything I asked and didn't mess around on the price. Isaiah was equally helpful in explaining the different options for financing. Greg Landry had everything ready to go when I got there. I could not be more happy with my experience at Jim Ellis.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear the Erika, Greg, & Isaiah were all great helps. We thank you for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
Bryson and the Kia family were courteous, professional,...
Bryson and the Kia family were courteous, professional, and genuine! They we receptive to our needs and found us the suv of our dreams! We will definitely be coming back for our second car this winter!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Bryson was a great help to you. We thank you for your business, and we are so glad that we could help out! We hope you love your new vehicle, take care! - Madison Magnus, Customer Relations Manager
I had been to other dealerships and this one by far was...
I had been to other dealerships and this one by far was the best one! No pressure and worked very hard to get me the right car for my family! Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and we hope you love your new vehicle. We thank you for your business, take care! - Madison Magnus, Customer Relations Manager
Great Place. Dianna has always taken wonderful care of me...
Great Place. Dianna has always taken wonderful care of me and any problems I have with my vehicle. She goes above and beyond always making sure she can take care of my needs whether I wait or need transportation back and forth.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Diana is always a great help to you. We thank you for your business and kind words, and we hope to see you next visit. Take care! - Madison Magnus, Customer Relations Manager
Very Helpful
We were in an unfortunate situation with our previous vehicle. Jimmy Hendrix was able to help us out and got us into a brand new car that we are loving. Friendly and helpful and honest; three words to describe Jimmy. Thanks so much sir.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We're so pleased to hear about your experience with us, and are so happy to hear that Jimmy was a great help. We thank you for your business, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
Curtis was extremely helpful and made sure my newly 17...
Curtis was extremely helpful and made sure my newly 17 year old daughter was happy with her new car!! I will definitely return to Jim Ellis Kia!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Curtis was a great help to you. We thank you for your business and kind words, and we hope you love your new vehicle. Take care! - Madison Magnus, Customer Relations Manager
When I first got there everyone was friendly and...
When I first got there everyone was friendly and welcoming I was greeted by Mr. Larry there’s a lot that I can say about him but I know I have to make a short his personality is awesome he is very very knowledgeable of cars and all the information that goes with it Larry was very funny his Spirit is awesome I wish it was more Larry’s in the world because he could sell me anything make you feel comfortable we will make sure you get is something that you can afford is not above your means and very very honest I would like to say thanks to Mr. Larry for helping me out I never thought that I can get in a brand new car it brought tears to my eyes I will be back I will bring my daughters thanks so much So much for all the hospitality
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review and provide your feedback, it means so much to us. We are so pleased to hear about your experience with us, and are so happy to hear that Larry was such a great help to you. We thank you for your business, and we're so happy that we could assist you during this process. We hope you love your new vehicle, take care! - Madison Magnus, Customer Relations Manager