Reviews
Very professional service for my car today. Thoroughly...
Very professional service for my car today. Thoroughly described what I need to get fixed.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Clean, spacious, knowledgeable workers and very courteous...
Clean, spacious, knowledgeable workers and very courteous analyze my problems and advice what needs immediate attention
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Please don't hesitate to reach out if there's anything additional we can do for you. Adegrammont, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Mazda Wilmington.
Service department was friendly, helpful and pretty...
Service department was friendly, helpful and pretty quick. Only disappointment was the complementary service promo included oil change, inspection and cleaning but the cleaning was not actually done.
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Dan, we're so pleased to know your experience with Trey was as quick as your Mazda drives! Thank you for sharing your appreciation with us for your complimentary Oil Change & Inspection; while we plan to expand in the future, our infrastructural limitations do not allow us to participate as a Mazda dealer with the cleaning services of that program. We look forward to welcoming you again soon!
The sales department was helpful when I was shopping for...
The sales department was helpful when I was shopping for the Mazda 3. The service department is well organized and very professional, a real delight in the industry.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jo, at Stevenson-Hendrick Mazda, Alex & Heather always strive to ensure your experience is a much of a delight as your Mazda3 is to drive! We look forward to seeing you again soon in Service for a visit just as professional!
They’re so helpful, professional and friendly. I’m...
They’re so helpful, professional and friendly. I’m pleased with their service. I will be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
French, we're so pleased to know your experience with Royce, Heather, Cody, & our team is just as stellar as your Mazda drives! We look forward to welcoming you again soon in Service for a visit just as courteous!
Service center staff is always friendly and capable of...
Service center staff is always friendly and capable of answering any questions that I may have.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Markle, at Stevenson-Hendrick Mazda, Heather & TJ know our cars as thorough as they know how to deliver just that stellar experience you & your Mazda deserve! :) We really appreciate you sharing such great feedback with us & look forward to seeing you again soon in Service!
The Best
I walked in to the dealership with questions about turning in my previously leased Mazda CX-5 (leased in NY) and was met by Leah Jensen. Long story short, I turned in my 2019 for a new lease on a 2021 Mazda CX-5. This was my first time leasing a car in NC. Leah, Jared and TJ were the absolute best. No hard sell, no pressure, answered all my questions. It was so easy that I am still in awe. Compared to NY this experience was fabulous. I would highly recommend this dealership and will be back when this lease ends for my next Mazda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Please don't hesitate to reach out if there's anything additional we can do for you. Karen Newman, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson-Hendrick Mazda Wilmington.
This was my first time leasing a Mazda CX-5 in NC, I had...
This was my first time leasing a Mazda CX-5 in NC, I had previously lived in NY. Leah, Jared and TJ made this one of the best experiences I have ever had at a dealership. They answered all my questions, kept me updated on the status of my 2021 CX5 as to when I could pick it up and were all so friendly and knowledgeable. I would highly recommend this dealership and plan on returning to them when this lease runs out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kane, no matter when your lease runs out, Leah, Jared, & TJ are always in on delivering just that unrivaled experience! We really appreciate you taking your time to share such stellar feedback with us at Stevenson-Hendrick Mazda & look forward to seeing you again soon in Service!
Hendricks Stevenson Mazda was awesome Leah is a great...
Hendricks Stevenson Mazda was awesome Leah is a great sales associate she new he cars . . Jared was a great sales manager he gave me a great deal and did exactly what he said . It was very nice experience for a change. I enjoyed working with Madison she was awesome also very knowledgeable about the features on my new CX5 Grand touring Reserve.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Basil & Amy, at Stevenson-Hendrick Mazda, Leah, Jared, & Madison know our cars as thorough as they know how to deliver just that awesome experience you & your Mazda deserve! :) We really appreciate you taking your time to share such stellar feedback with us & look forward to seeing you both again soon in Service!
Great customer service!!
Totally enjoyed my car buying experience with Leah!! She was Professional, knowledgeable and polite!! Will certainly be back when we need another great new vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jil F, we're so glad that we were able to go above and beyond your exp Please don't hesitate to reach out if there's anything additional we can do for you. ectations!