Reviews
They give the best service and always with a smile. They...
They give the best service and always with a smile. They are always willing to go the extra mile. I wouldn’t go any place else!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kathleen, you couldn't have characterized our team any better - at Stevenson-Hendrick Mazda, we always strive to go the extra mile to ensure your smile! Thank you so much for sharing your feedback with us on behalf of Logan, Brian, Cody, & Heather. We look forward to welcoming you again soon in Service! :)
Excellent customer service. Heather in Service Dept. was...
Excellent customer service. Heather in Service Dept. was terrific! She understood my service needs and they were taken care of efficiently and effectively. They were right on time for the promised delivery.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael, at Stevenson-Hendrick Mazda, Reggie, Paul, & Heather know our cars as thorough as they know how to deliver just that excellent experience you & your Mazda deserve! :) We really appreciate you taking your time to share such stellar feedback with us & look forward to seeing you again soon in Service!!!
Good service and friendly staff! Service was spot on and...
Good service and friendly staff! Service was spot on and the waiting area was very comfortable. All in all a very good experience, highly recommended!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
At Stevenson-Hendrick Mazda, we always strive to deliver just that spot-on service & experience for when you & your Mazda go off-road! We really appreciate you taking your time to share such great feedback with us on behalf of Heather & look forward to seeing you again soon in Service!
This is the BEST dealership in Wilmington! The service...
This is the BEST dealership in Wilmington! The service department is wonderful! Cody and Jeremiah are both so kind and always take care of my car. I know I can depend on them. I won’t take my car to anyone else! It’s a pleasure doing business with this dealership!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
At Stevenson-Hendrick Mazda, Jeremiah & Cody know our cars as thorough as they know how to deliver just the BEST experience you & your cars deserve! :) We really appreciate you taking your time to share such stellar feedback with us & look forward to seeing you again soon in Service!!!
Amazing service and staff… Heather and Jeremiah went the...
Amazing service and staff… Heather and Jeremiah went the extra mile. I highly recommend Stevenson Hendrick Mazda of Wilmington!! You will not be disappointed.I give this a five star rating…
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pam, at Stevenson-Hendrick Mazda, Heather & Jeremiah always go the extra mile to ensure just that customer care & your smile! We really appreciate you taking your time to share such amazing feedback with us & look forward to welcoming you again soon in Service!
Everyone friendly and honest! Service dept got me in and...
Everyone friendly and honest! Service dept got me in and out on time as promised. Parts dept also very helpful and honest. Provided expert advice on how to install a roof rack. Got a free appraisal. Would definitely recommend this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Al, at Stevenson-Hendrick Mazda, we strive to always to have you out as promised & keep you in on just that customer-oriented experience! Thank you so much for sharing such stellar feedback with us on behalf of Trey, Alex, & Harry, especially of our team's character. We look forward to welcoming you again soon!
I am really enjoying my 2021 Mazda CX-5. Parker was with...
I am really enjoying my 2021 Mazda CX-5. Parker was with us through the whole decision making and final purchase process. He is professional, knowledgeable, friendly and helpful. He even took the time for a second round of technical instruction with me and I very much appreciated it.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeanette & George, at Stevenson-Hendrick Mazda, we always look forward to working with you every right, and left, turn of the way! Thank you so much for sharing such kind feedback with us on behalf of Parker, Tracy, & Paul. We look forward to seeing you both again soon when the third time's a charm! ;)
Timely, professional, easy to schedule, friendly staff....
Timely, professional, easy to schedule, friendly staff. Every time I go.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael & Darlene, we're so pleased to know that your experience with JT, Madison, Brian, Cody, Heather, & Trey is just as smooth as your brand-new Mazdas drive! We look forward to welcoming you both again soon in Service for a visit just as professional!
The people are great! They keep you aware of everything...
The people are great! They keep you aware of everything going on with your vehicle and try to make you feel at home while you wait.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Michael, we're so pleased to know that your experience with Heather, Cody, Trey, & Logan is just as great as your brand-new Mazda drives! We always look forward to making you feel at home with our Stevenson-Hendrick Mazda family again soon!
Nick and heather were awesome! It is because of them that...
Nick and heather were awesome! It is because of them that I will be buying my next car from here!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tim, we're so pleased to know your experience with Heather, Nick, Alex, & our team are as awesome as your Mazda! We really appreciate you taking your time to share such stellar feedback with us at Stevenson-Hendrick Mazda & look forward to welcoming you again soon in Sales!