Reviews
Great people great service
Great experience everyone is helpful and I felt that I was treated first class! Lexus is a great Car but without the team it wouldn’t be the same! You go Fields !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Neil, we're delighted to know you had a first-class experience with our team at Fields Lexus Glenview. We agree - the car is only as good as the people behind it! Thanks for your support and enjoy your new Lexus!
I was referred to Fields by a family member and was not
I was referred to Fields by a family member and was not disappointed. Bob and Howard took their time and made sure I was comfortable in my new car. I highly recommend buying a car from Fields Lexus. I was not pressured and was very comfortable during the entire process. Thank you Fields Lexus.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nina, it's great to know that Bob and Howard made your car buying experience comfortable at Fields Lexus Glenview. We appreciate the recommendation! Enjoy your new ride.
Took my car for my first Service appointment since I got
Took my car for my first Service appointment since I got my car 5 months ago Kevin is so nice even asked me if I have my breakfast and showed me the Cafe and got myself veggie omelet and hot cup of coffee .My car was done earlier than anticipated . Thank you Kevin and everyone from the Service Dept.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that Kevin and the team have provided excellent service and made your wait time pleasant. Thank you for sharing this feedback with the Fields Lexus Glenview team.
Thank you Kevin for Excellent Service
Great experience.
Phenomenal sales service and financing. A 20 plus year customer. Never anything better. Thanks Jim. Really fantastic track record for me and the family. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kim, we're so grateful for your loyalty to Fields Lexus Glenview over the years! It's great to know that Jim and our team have consistently provided you with top-notch service. Thanks for being part of our family!
Pleasant and helpful sales person, Adelina Jones, and
Pleasant and helpful sales person, Adelina Jones, and Tutorial Advisor Howard Meron, made buying my new Lexus easy and informative. I felt confident that I had made a good choice in my selection and also in learning how to use all the features on this vehicle. All in all, a very positive experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tori, it's great to know that Adelina and Howard were able to assist you in your purchase at Fields Lexus Glenview. We're glad the process was informative and easy for you! Enjoy your Lexus!
Great experience with Jesse and the staff.
Great experience with Jesse and the staff. Very sincere, welcoming, and the work done was quick.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jesse and our team at Fields Lexus Glenview are always here to help! Thanks for choosing us above the rest!
GREAT EXPERIENCE!
GREAT EXPERIENCE! Great communication with Julie, Jesse in the service area was great! Was nice to catch up with Brad B (who is the only person I buy my cars from!). The new show room is awesome especially the food area! Have alway been a Malinda fan! She is the NICEST PERSON! I am surprised you haven't cloned her yet or at least sell T-shirts or coffee mugs with her picture on it!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know you had a great experience with Julie, Jesse, and Brad at Fields Lexus Glenview! We'll be sure to pass along your kind words about Malinda too. Thanks for the review!
Marvin always does an excellent job!
Marvin always does an excellent job! I always feel my car is in good hands with him. Love the new café in the waiting room! Thanks so much.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eleanor, we're delighted to know that Marvin continues to provide excellent service for you at Fields Lexus Glenview. We hope you continue enjoying the new café in our waiting room!
Fantastic Customer Service
Customer service is top notch. Easy to make an appointment. Amenities are great whether you are waiting or need a loaner. Service advisors are knowledgeable and available to answer any questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're delighted to know that you had a top-notch experience with our service advisors at Fields Lexus Glenview. We aim to make every visit easy and comfortable for our customers, whether they are waiting or need a loaner. Thanks for your feedback!
Great service, on time, very polite.
Great service, on time, very polite. The dealership is beautiful. They even have a cafe.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your appreciation for Fields Lexus Glenview! We know we're doing things right when a customer says praise like this. Until next time!