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Fields Lexus Glenview

(2,918 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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Great attention to detail.

Great attention to detail. Kept updated throughout the process. Very kind and informative. Top notch service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

We're delighted to know you appreciated our attention to detail and communication at Fields Lexus Glenview. Thank you for your support, we aim to provide top-notch service every time! safe travels until we see you next time!

Excellent dealer and service!

Working with Marvin for last 5 years has been an excellent experience. He knows a lot about cars and try to do the bests to satisfy the customer/ client. I bought 4 Lexus cars with Fields/Breedman and all my services I completed with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Iris, thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Fields Lexus Glenview, and we will certainly let Marvin know that you appreciate his help. We look forward to your next visit and wish you safe travels in your new ride!

Field Lexus in Glenview il offers great service -

Field Lexus in Glenview il offers great service - (pricie), excellent follow up and customer amenities. If you call for assistance with settings etc. Very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jane, thank you for the great review and feedback! We're so glad to hear that you had a positive experience with our team at Fields Lexus Glenview. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a wonderful day!

I arrived to the dealership and given a time estimate for

I arrived to the dealership and given a time estimate for the work performed. This dealership has a complementary breakfast/lunch so that made my 2hr stay easier. Pleasant environment and friendly staff. Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Francisco, we're so glad to hear that you had a pleasant experience at Fields Lexus Glenview! Thank you for taking the time to leave us such a positive review. We hope you enjoyed your complimentary breakfast/lunch and look forward to serving you again in the future. Have a great day!

Another positive experience with Fields Lexus

Marvin was my service contact. I was out of there in less than an hour with all service and testing accomplished. Thank you Fields Lexus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Gary, thank you for the great review! We're glad that Marvin provided you with efficient and thorough service. Drive safely, and we hope to see you back again at Fields Lexus Glenview!

Staff personnel are friendly and courteous.

Staff personnel are friendly and courteous. Service is punctual The waiting area is comfortable, with ample drinks and snacks for customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review! We're glad to hear that our team at Fields Lexus Glenview has provided friendly and punctual service. We strive to make your wait as comfortable as possible, so we're delighted you've appreciated our drinks and snacks. Drive safely, and we'll see you next time!

Service was quick and timely.

Service was quick and timely. Staff was friendly. Loaner was available for me upon arrival. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dealer response

Thanks for the great review of Fields Lexus Glenview, Barry! We appreciate your trust in our business.

RX350

Jessie was the best. He was very helpful and knowledgeable with any questions I had being I didn’t buy my car from field, I was unaware of some of the features and how something worked. I have never purchased a Car from Fields Lexus, but I have purchased two cars from Bredemann in the past.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Candace, thank you for the kind words about Jesse! We're glad he could assist you and answer your questions. If there's anything else we can help with in the future, please don't hesitate to reach out. Have a great day! - The Fields Lexus Glenview Team

Great service and excellent staff; clean facilities on

Great service and excellent staff; clean facilities on the newly remodeled dealership. Jesse Q. from the Service Department has been so helpful and was just wonderful to deal with. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the great review! We're so glad to hear that our service and staff at Fields Lexus Glenview met your expectations. We'll be sure to pass along your kind words to Jesse. Have a wonderful day!

My 3rd visit to this facility

Professionalism. Great meeting with Jesse to take care my needs. He is very respectful gentleman. The guest area is very clean. You have a lot to choose to eat while waiting you vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Sidi-Haji, thank you for the kind words! We're glad that Jesse provided excellent service and made your visit enjoyable. We strive to create a welcoming environment for our guests and we're thrilled we've hit the mark. Have a great day!