Reviews
Great Customer Service.
Great Customer Service. Staff very courteous. They were attentive to my concerns and other issues.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We appreciate the kind feedback and hope to see you again at Fields Lexus Glenview!
Was only looking around, but saw a 2020 NX 300 h and the
Was only looking around, but saw a 2020 NX 300 h and the price was right , so just bought the car right there . Got a good deal and a couple of good warranty. And everyone there was super nice , and the showroom look extremely nice after the remodel. This is the only place I'll get my Lexus . By the way , it was the 2nd Lexus I just bought .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Fields Lexus Glenview. We appreciate your business! We're glad to hear that you had a positive experience with our team and enjoyed the showroom after the remodel. Congratulations on your new 2020 NX 300h! We look forward to serving you again in the future. Drive safely, and enjoy your new Lexus!
Thank you very much .
Great service good prices very cooperative, clean
Great service good prices very cooperative, clean facilities very good location. Good parking. Will use them again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad you had a great time working with our team, Russell! We appreciate your business and look forward to seeing you again at Fields Lexus Glenview. Safe travels!
Newly remolded dealer shop looks great and provides
Newly remolded dealer shop looks great and provides good service with a nice Cafe and waiting area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the review! We appreciate your business at Fields Lexus Glenview and hope to see you again down the road!
Howard has been helping me manage my Lexus SUV ever since
Howard has been helping me manage my Lexus SUV ever since I bought it in 2013. He is a complete and total fountain of information and his sage advice has always been put forth in a very kindly manner. I very much appreciate being able to rely on Howard!😀
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words about Howard! We're glad to hear that he has been a valuable resource for you and provided excellent service throughout the years. We appreciate your loyalty and look forward to continuing to assist you with all of your Lexus SUV needs. Have a wonderful day! - The Fields Lexus Glenview Team
I am pleased so far.
I am pleased so far. Jim Dyra is wonderful. I am a scared learner and I appreciate his patience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We want the most for our guests, and I would be happy to have one of our product specialists speak with you to answer any questions you may have about the vehicle. We have 3 product specialists here on hand at all times. If you are willing, please don't hesitate to reach out. Best, Elana Maxwell - General Sales Manager - 847-510-5500
Now I have to review and study the owner’s manual.
I had the Lexus for years and really don’t know anything about price. Sad to say . While, I don’t know I think it is important to have trust in salesmen and dealership.
Best Service
Everyone was pleasant and helpful. Especially Ms Montanez . Explained what was to be done and what the cost would be. Service was completed on time and the car wash is fantastic.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David, thank you for the great review! We're so glad that Ms. Montanez provided excellent service and kept you informed throughout the process. We appreciate your business and hope to see you again at Fields Lexus Glenview soon!
Great service.
Great service. Employees are very professional and attentive to your concerns. Bianca was in contact with us during our time at there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robert, thank you for the great review! We're so glad to hear that you had a positive experience with our team at Fields Lexus Glenview. We'll be sure to pass along your kind words to Bianca and the rest of our staff. Have a fantastic day!
very unhappy with your service prices!
very unhappy with your service prices! Charging me 60 dollars to check thr battery and then charge for a new battery is rediculous! your service has become very expensive
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Noami, it's disappointing to see your review. We do our best to offer fair and competitive prices within the current market and I'm sorry that we've let you down. We will be sure to address your concerns as a team, so if there's anything else you'd like to add, please feel free to reach out to me directly. Thank you, Anthony Thommes - Service Director - 847-510-5450
Kevin was extremely helpful and gave me good advise I
Kevin was extremely helpful and gave me good advise I would recommend him anytime Thsnk you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kevin and the entire Fields Lexus Glenview team are always happy to help you out! Thanks for supporting Fields Lexus Glenview!