INFINITI of Hoffman Estates

My husband and I purchased a 2015 Jeep Grand Cherokee this past weekend. We had such a pleasant experience working with Tarlan Aliev. He was very friendly and made the entire process fun. Rick Ayash, the GM, was also very informative and assisted with breaking down numbers for us to understand with no pressure or sales tactics from either one. We're very happy with our purchase and we felt like a priority the entire time. It was a very quick and easy process. I would highly recommend anyone to purchase from this dealership - they're definitely a great team!

Treated fairly and got the vehicle we wanted. There were no problems from start to finish. Alex was a great saleman who gave no pressure but answered all of our questions. Rick finished everything off and we drove away!

We were on the market for a second car, preferably an SUV. We stopped at the Infinity dealership in Hoffman Estates mainly because it was close to us and that is where we met Alex Duvall who then spent the next several days with us helping us find a nice and reliable pre-owned vehicle. Alex was very polite, courteous and patient with us with a good sense of humor that made our shopping experience a blast. He helped us find our perfect car that happened to be a 2012 Mercedes C300, silver with a black interior and V6 under the hood. The minute we took it off the lot for a test drive we knew it was a tough contender to an SUV we were searching for, the team at the dealership helped us secure the loan and also gave us an insurance quote. While waiting for the financing to go through we felt at ease, there was a positive vibe at the dealership. It’s only been a week since the purchase; we absolutely love our new car and are thinking of going back in a year or so to replace our other vehicle that is getting old.

We were on the market for a second car, preferably an SUV. We stopped at the Infinity dealership in Hoffman Estates mainly because it was close to us and that is where we met Alex Duvall who then spent the next several days with us helping us find a nice and reliable pre-owned vehicle. Alex was very polite, courteous and patient with us with a good sense of humor that made our shopping experience a blast. He helped us find our perfect car that happened to be a 2012 Mercedes C300, silver with a black interior and V6 under the hood. The minute we took it off the lot for a test drive we knew it was a tough contender to an SUV we were searching for, the team at the dealership helped us secure the loan and also gave us an insurance quote. While waiting for the financing to go through we felt at ease, there was a positive vibe at the dealership. It?s only been a week since the purchase; we absolutely love our new car and are thinking of going back in a year or so to replace our other vehicle that is getting old.

I'm happy with what i've quoted on MB350. Worth spending money on those cars. Dealers are very corporative in regarding the selection of cars and price. I recommend this dealer.

I was looking for an Audi RS7 for quite some time. I looked at theirs several times. They had a great price and the service was great too. I would highly recommended this dealership and the staff. Atanas the salesman was very pleasant. See Rick Ayash the GM.

I called a day ahead to have the car I was interested in ready which did not happen. Chad was extremely professional and dealt with it as an opportunity to chit chat about other cars (rs7 and s4) and get to know his customer while the problem was resolved. I ended up purchasing the vehicle later in the evening with additional hiccups (incorrect color (ha!)) but each time the issue was dealt with professionally and we were able to move forward. The pre-owned vehicle inventory on premise is extremely high quality and this coupled with the overall staff and environment makes for a great experience. Thank you.

Dodie was my sales person. He was up front and answered all my questions. Very personable sales person. I will do business with him again.

We found a specific used car online that we wanted to see. When we arrived at the dealership, Atanas was professional, yet personable as we test drove the car and made our decision to purchase the car. During the whole process, Atanas made sure we were comfortable and presented us with helpful information, yet we never felt pressured to add on purchases. Our appointment was later in the afternoon and apparently were the last in line for financing, which could have been a challenge since we were there with our two year old son. However, Atanas was WONDERFUL with our son. While we were waiting (and waiting), he got down on the floor to play with our son, assuring us that he didn't mind at all. Another salesman--I believe it was Joel--even graciously gave our son a toy car to play with and keep. Other than our wait time during the process of purchasing the car and to meet with the financing department, we were well taken care of by Atanas--he gets 5 stars from us.

We bought 2016 Infinity QX 50. Can't say enough about Tarlan Aliev (Tomek) as our sales person. He was professional. No slick sales gimmicks, no pressure, great accommodating service. Super relaxed negotiations. Tarlan went above beyond servicing us during purchase process. No hassles. We would recommend Tarlan to anyone who i looking for a new or used vehicle. Tremendous customer service. Thanks for everything Tarlan! Lidia & Jerry (Long Grove, IL)