Reviews
Enjoyable Car Buying Experience
I saw a used car I had been looking for in my price range. Contacted them on the phone and we agreed to come in. Arrived at the dealer that night, drove the car, agreed upon a very fair price, and drove the car that night. The entire time at the dealer was a little over an hour. Best car buying experience ever. There were some minor scratches on the car and brought the car in for retouching. Done the next day, no hassle and no charge. Highly recommend working with Adam and Stu to anyone looking to buy a car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Experience
J&E Wonderful We purchased our Hyundai Veracruz in Sept 2014 and Eugene was very heplful., Friendly .Actually we went to buy another one but Eugene helped us make a good decision.It was a very good experience.We will recommend this dealer to anyone and especially Eugene
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exellent
I worked with Eugene on the lease of new Q50 and he couldn't be more helpful. Everything was delivered as promised. This was my best experience with car buying/leasing ever. Thanks Eugene!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Quick and Easy!
We just purchased an Infiniti QX60 from Javier at Hoffman Estates Infiniti and the experience was the best we've ever had. Javier was knowledgeable, organized, attentive, and made the process simple.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Walk in walk out car!
In for service and came across a young salesman named Geno. What a guy! This was the best experience ever, who would have thought I would buy a car and I was there for an oil change. He showed me a Q50 sport that they just tinted the windows on and I fell in love. He was patient with me as my wife was working and have to give the final okay. After all was said and done I drove home in the car I didn't expect to. I would highly recommend Geno, Marcin and Rich to whoever is looking. Go out of the way even after the fact and follow through with even the promise of a key chain and floor mats.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mackenzie Combs
We came in to find a car with a reasonable price and in good shape with good miles. Before Infiniti we had looked at 3 other dealerships, when we got to Infiniti we met Mackenzie and we instantly trusted her! She's honest, very knowledgeable and got things done ASAP! She didn't try to get us to buy over our range she got us a great deal with a great car! The next time we're looking for a car we'll be going straight to her!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great experience
I love how they were able to get me finance for the first time buying a vehicle. Sales person and finance manager were friendly at all time I totally will recommend and share my experience with friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful experience
Rick and Tony helped me a lot and found a beautiful safe vehicle for me and my 2 month old son! I appreciate them both for taking their time and actually helping me instead of rushing a sale!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jason was awesome!
Purchased a used vehicle on 3/7/15 with the help of Tony and Rick. My new vehicle began to make a noise but I didn't worry because Rick made sure I got a vehicle with WARRANTY! So I took the vehicle in on 3/11/15 and met with Jason and he was awesome my vehicle was repaired then and there in about 2 hours. Rick and Tony were awesome while I waited, they offered me snacks and refreshments! Once finished Jason also offered to help me with my son and that was very appreciated!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent Customer Service!
Walter Watts made the purchase of our new car enjoyable. I felt very little pressure during the buying process. It only took a few minutes to know that Walter was not only knowledgeable but would be someone I would like to work with. After the purchase, he brought a minor maintenance item to my attention. His response: "Don't worry, we will take care of it and I can take care of that right now!". I would highly recommend Walter to anyone considering buying a new car. You will NOT be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
