Reviews
Dealerships was clean and organized.
Dealerships was clean and organized. Vehicle was ready for test drive when we got there. Needs to hire another finance manager because he was overwhelmed with sales.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Very professional, timely and courteous.
Very professional, timely and courteous. They were on time and had the car ready in 1 hour.. very solid operation. The price was very reasonable and fair.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The salesman was excellent.
The salesman was excellent. Not pushy at all and incredibly informative. He did not rush us when we had a question. Everyone we have met at the dealership has been generously helpful and made us feel very welcome. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
My son had a gouge in his tire and he was headed to
My son had a gouge in his tire and he was headed to Boston. I called and they got me in right away and were able to replace the tire in time. Thank you so much!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for sharing your positive experience! At our business, we prioritize efficient and timely service to keep our customers safe on the road. We're glad we could help your son with his tire and hope to see you again!
Our sales rep Jeremy was awesome.
Our sales rep Jeremy was awesome. He found my daughter an excellent deal on an older Toyata. It is her first car and I know she will be safe in it. He kept us informed and went above and beyond for us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!
I visited the dealer to ask a couple of questions
I visited the dealer to ask a couple of questions concerning purchasing my leased Camry. J.R. Riley asked if he could help, and even though he knew right away I wasn't going to buy or lease a car, he went out of his way to answer any questions, plus he came out to my car in the lot and demonstrated an easier way for me to get into the car. Ira Toyota is lucky to have a caring, dedicated employee. If I were in the market to buy or lease a car (I'm 88 so I am not), I would buy a car from him.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
When I picked up my Prius from a battery replacement
When I picked up my Prius from a battery replacement after hours it was flashing hybrid system malfunction. I brought it back the next day and at first Kenny said it may have been seriously damaged from a collision, but there?s been no collision. Then he said maybe rodents damaged wiring. Three hours later after a second look they found that the computer had just tripped from spurious errors when replacing the low voltage battery and resetting the codes cleared the issue and hybrid mode was restored.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello John, Thank you for reaching out regarding the issue when picking your Prius up after hours. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. We do appreciate your business. Marlaine Ruby, IRA Toyota Hyannis Customer Relations Manager | mruby@group1auto.com
Over there They are good and friendly customers service.
Over there They are good and friendly customers service. And they did quick inspection and sent instructions video.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Great experience!
Great experience! The dealership honored an expired coupon for my oil change. I droppped it off a 5 pm. And picked it up a 7 am
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
Every one was very kind helpful and patient made for a
Every one was very kind helpful and patient made for a very pleasant experience. Will definitely go back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!