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Suburban Ford of Sterling Heights

(3,289 reviews)
Visit Suburban Ford of Sterling Heights
Sales hours: 10:00am to 3:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (877) 274-7607 (877) 274-7607
Used (877) 873-7492 (877) 873-7492
Service (866) 904-1885 (866) 904-1885

Reviews

(3,289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Ford of Sterling Heights from DealerRater.

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Suburban Ford

Kevin Miller at Suburban Ford is the man to see. I drove away this year driving the truck I’ve always wanted. He is fast efficient and honest. I have sent my family and friends to see him when purchasing or leasing vehiles. He listens to what your budget is and works the numbers to get you the car you can afford. There are tons of dealerships out there to choose from. Suburban Ford in Sterling Heights is the place to go and Kevin is the one to see.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent experience .

This was are second time getting a new vehicle at Suburban Ford. We had another excellent experience. Matthew Siman is the best. He did a top notch job at taking care of us. Looking forward to dealing with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Happy customer

Rich Kramer did an excellent job. I have been leasing cars for a number of years from him. Always gives me top notch service. I highly recommend Rich Kramer to anybody looking for a new Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Awesome experience

My seller Nathan Reese was knowledgeable and great to work with. I would definitely recommend him to all my friends and family! I am very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service

Excellent service... everything said was done. Very professional staff too. All the car buying process went very well & smooth including turning in the old lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Sales Dept

My salesman Kevin Miller was very professional. He went out of his way to get everything I wanted on my new F-150. Thanks Kevin.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Kevin Miller is the best!

We can’t say enough how great Kevin is! From the moment we walked in, he was the upmost professional. He really listens and executed all our needs. It even meant shipping the vehicle from out of state to make us happy and meet all our needs. If you want an authentic and kind salesperson, then ask for KEVIN MILLER!! Great dealership and love our Explorer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Ford of Sterling Heights! We look forward to your next visit! Take care!

Kevin Miller is Great

We have been dealing with Kevin for a number of years. He knows what he is doing, he is personable, helpful and knowledgeable. He makes the leasing or buying experience stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

F-150 Purchase

Not very often is the purchase of a new vechicle a stress free and enjoyable process. Kevin Miller went above and beyond even after the sale. Several friends and family use him for all of their vechicle needs, although this was my first experience with Kevin and Surburban Ford, it certainly will not be my last. Great job to Kevin and the team at Surburban Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience

Mario Stellino was very helpful and knowledgeable. It was a pleasant experience. They have plenty of vehicles to choose from. I was very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.