Skip to main content

Suburban Ford of Sterling Heights

(3,289 reviews)
Visit Suburban Ford of Sterling Heights
Sales hours: 10:00am to 3:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (877) 274-7607 (877) 274-7607
Used (877) 873-7492 (877) 873-7492
Service (866) 904-1885 (866) 904-1885

Reviews

(3,289 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Ford of Sterling Heights from DealerRater.

Want to share your experience with this dealership?

Write a review

Excellent help

Excellent experience dealing with Nicholas Scosa and Anthony Mazza the loan guy. They were very helpful in getting me my very nice car. Thank you, Tony

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Anthony! We're so happy we were able to help you out!

Kevin was awesome!

Kevin is very knowledgeable and informative. He walked us through the leasing process which was easy and painless. Thank you for the great buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great experience

Our experience with Suburban Ford and Kevin Miller was top notch. We were treated like royalty and given a fantastic deal on a new car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Amazing experience, buy from Kevin!

Amazing. I have purchased two vehicles from this dealership, one used and one new. I live in Grand Blanc and passed many ford dealerships to go to suburban ford and buy a vehicle from Kevin Miller. Outstanding service. I won’t go anywhere else to purchase a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The easiest process ever with wonderful helpful people.

They were very helpful. They were very patient. They were very friendly and professional , beyond down to earth and when I tell people where and who I got my car from , I tell them suburban ford and go to see Kevin and his assistant they are the best hands down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Simple. Fast. Easy.

My dealer was fast and always had time to talk to me about my needs. He gave me his personal phone number so I could text with any questions I had at anytime. The manager also made sure he could give me the best possible deal. I would recommend my dealer and this dealership To anyone looking for a Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Kevin Miller and Suburban Ford are Awesome!

Kevin Miller is the best. No BS and straight to the point. I've dealt with him on five different occasions and won't buy a car from anyone else. Highly recommend Kevin. Lisa Elder and the rest if the staff are awesome to deal with as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Explorer

This was an easy transaction for us from beginning to end. Kevin and the staff were super helpful and we were able to get in and out of the dealership in about an hour. Thanks to everyone at Suburban Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Lots of features for a great price

I had a budget in mind when looking to lease a car. Matthew got me all of the features I wanted at a great price. I was still able to get a sunroof, xm, leather and a powertail gate when other dealerships could not offer me the same features at a competitive price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mandy Simon

Mandy is the best! My cars are always pulled up, cleaned, radio set to my favorite station, and ready to drive. She looks out for rebates and offers and always follows up. Top notch salesperson and top notch dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Phil, thank you for taking the time to share your recent experience with us! We are happy to hear that Mandy was such a help to you and that you had such a positive experience. We look forward to working with you again soon.