Reviews
Andy is AMAZING!! He was so helpful! We really enjoyed...
Andy is AMAZING!! He was so helpful! We really enjoyed him! He tried very hard to help us the best he can! He went out of his way to make sure that we were satisfied. He explained everything to us. Very postiive and funny man! Chris was our sales rep and he was also very helpful and tried very hard to get us into a car we loved!! I would recommend everyone I know to Andy and Chris! Service couldnt get better than that! Thank you for everything!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
From the moment I walked through the door I felt no...
From the moment I walked through the door I felt no pressure from either Ray, Scott or Andy even when I said I had to think about the deal. The next day when I decided to purchase the car Scott and Andy made it one of the best experiences I have had in a car dealership. I only had to wait approximately 20 minutes for the paperwork to be typed up and my financing approved. Andy got me a great rate and was very helpful and informative during the contract signing. I would definitely purchase another vehicle from these guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad that our team was able to get you into your new vehicle quickly and without any pressure. Thanks for choosing Suburban, please come back to see us again soon!
Our purchase experience was AWESOME!! My husband and I...
Our purchase experience was AWESOME!! My husband and I are very thankful for Ray, Dan, and Andy's assistance. They are truly exceptional at their work!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're so happy that you had such a great time with our team, and we hope that you'll be back in to see us again soon!
The employees and managers of Suburban Toyota of Troy...
The employees and managers of Suburban Toyota of Troy were honest and fair with service and pricing of my newly purchased 2013 Toyota RAV4. I would recommend Suburban Toyota of Troy to a friend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for stopping by our store, we're glad to have been able to assist you and we hope that you will visit us again soon. Take care.
Cant say enough about how great Ray and Andy treated my...
Cant say enough about how great Ray and Andy treated my wife and I during our recent purchase of a 2014 Tacoma. Ray communicated with us before and after the sale to make sure any questions we had were answered. Andy did a great job of going through the financials and made the experience a relaxing one that many dealerships could learn from. Regards, Dennis & Sherri Forbes
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dennis & Sherri, We're glad that you both enjoyed working with Ray and Andy, and that your purchase experience was an easy one. We hope that you love your new Tacoma and will be back in to see us again soon. Happy Holidays!
Ray and Andy were fantastic!! They were quick to get my...
Ray and Andy were fantastic!! They were quick to get my approval and were diligent. Ray kept me posted on the loan status. They both have surpassed my high expectations. I can't say thank you enough!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad that Ray and Andy provided you with such excellent service, and we hope that you'll be in to work with them again. We appreciate your business, have a good week!
A very positive experience
Went in looking for a good used car for my teenage daughter. Drove out with a very good used Honda Civic. Dealt with a salesman named Guy who was a perfect example of exactly what you would hope for in a good salesman. Helpful, but not pushy in the slightest and very trustworthy. Had a small issue after the sale, unrelated to the purchase, and not something I would expect the dealership to be accountable for, and Guy was nonetheless extremely helpful and went the extra mile. Happy to recommend wholeheartedly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Geoff, We're glad that we were able to find you a reliable vehicle for your daughter, and we're happy that Guy went above and beyond to make sure that you were fully satisfied with your purchase. We hope that your daughter enjoys her new car, and we look forward to working with you both again in the future.
Ray is dedicated to serve customer. He walked through...
Ray is dedicated to serve customer. He walked through every step & explained features of the car. He is straight forward and responds immediately to our concerns. Overall experience is great at the dealership.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear how much you enjoyed working with Ray, and we hope that you'll keep him in mind when it's time for your next vehicle. Have a wonderful time in your new car!
Very Helpful/Friendly Employees!!
This was my first time purchasing a car and every employee that I came in contact with was friendly and helpful. They worked with my budget and accommodated me in every way possible. They were wonderful to do business with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for visiting our store and allowing us to assist you! We're glad that you enjoyed your time with us, and we look forward to working with you again soon.
This was my first time purchasing a car and every...
This was my first time purchasing a car and every employee that I came in contact with was friendly and helpful. They worked with my budget and accommodated me in every way possible. They were wonderful to do business with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Maggie, We're glad to have been able to address your purchasing needs and to place you in a vehicle that met your specifications. We appreciate your business and hope that you enjoy your new car!
